ThedesignsgeniusReviews of thedesignsgenius.com

absolute worst servis ever definenty do NOT RECOMEND

My experience with The Designs Genius has been absolutely terrible from start to finish. I gave them every opportunity to make things right — countless emails, phone calls, and text messages — yet my website is still not complete. Every time I reached out, I was either talked over, given excuses, or promised deadlines that were never met. I even sent photos and detailed instructions showing exactly what needed to be done, and they still failed to follow through. What makes it worse is the complete lack of accountability or support. I contacted their information page and explained how frustrating and unprofessional this entire process has been, but nothing changed. The whole experience has been exhausting, disappointing, and a total waste of time. I would not recommend The Designs Genius to anyone who values communication, reliability, or honesty in a business.

This situation has been challenging for me. I have made efforts to remain patient and maintain a professional attitude, especially as a new business owner. That said, when we began in November 2024, David and his team provided attentive service and delivered quality work initially. However, the primary concern is that the commitments made to me at the start, when I invested significant funds, have not been fulfilled. My website remains inaccessible to potential clients, and the necessary updates to the documentation have not been completed. Additionally, the ongoing support promised, including assistance with Facebook updates, has not been provided since July 18th. Despite reaching out multiple times, I have encountered repeated delays and unfulfilled promises. While the website appears visually appealing, it is not functioning as agreed. I have requested access to my domain, along with the login credentials, to enable me or someone else to complete the work. Unfortunately, I have not received this information.

David was very attentive when creating my website for my small business. He kept me updated and made changes promptly. I would definitely use them again.

Alex black is very patient he understands what I need and he makes it happen

I would like to say that it has been a pleasure working with this company that designed and built my website. David Conner went above and beyond to make this happen and he is continually trying to make it better each and every day. Thanks David for all your hard work and may God bless you :-)

David Conner was great service and very friendly to me I would definitely come back again in the future

Please go and tell it on the Moutain Top!!!!! These people are a total scam I paid them $4500 to build my business an invoice system. It was supposed to be done in February its May1, 2025 !, And Mark Stevens will not answer my calls they have locked my invoiced system. I paid a initial $2000 for him to start project another $2000 in the middle of project then Mark said I needed a URL which he didn't tell me nothing about before he started project. I owe him $1000 which I refuse to pay until project is finished. He won't answer my calls or haven't worked on my project since. Yall run from these people they call you from a google phone number. They do not have a actual location for business. These are foreign people trying to get over people. Please ,Please Do not give these people business they will scam you.