Josh
FAKE BUSINESS AND WILL TAKE YOUR MONEY!
They sent us samples and never delivered product. Took a lot of money from us. UPDATE- our order arrived, without any warning or heads up, 2 MONTHS after promised. So they did take a lot of money, (8K+) and didn't deliver as promised.
Response from thecustomizedboxes.comApr 8, 2024
Thank you for sharing your concerns about your experience with The Customized Boxes. We apologize for the delay in delivering your order, which was severely impacted by the unprecedented Panama Canal blockage, a natural disaster beyond our control, and we have informed that to Erica as well. We understand the frustration this caused and share your disappointment. We want to assure you that we're committed to fair business practices and would never intentionally compromise our customers' trust. The delay was an extraordinary circumstance, and we're taking steps to improve our contingency planning to mitigate such events in the future. We value your business and appreciate your patience and understanding. If you'd like to discuss further or have any questions, please don't hesitate to reach out. Your feedback is crucial in helping us improve our services. We are still open to discuss the matter please share your contact number at [email protected]. Thanks.