CHERISHED MOMENTSReviews of thecherishedmoment.com

I really liked the first photo that was transformed into a video, so I decided to order a second one.. I received a reply to say that they were unable to produce a video for my order. I have requested a refund. I’m still waiting but don’t hold much hope of getting my refund. Overall 2 stars

I only liked 1 out of 4 pictures I sent in. I gave them 2 stars because I do truly love the one and they at least "tried" to fix the other 3 but failed to do so successfully, ignoring what I asked specifically to be fixed... then completely ignored me as I continued to try to resolve the issues, leaving me feeling very frustrated. I was left feeling really disappointed because this could be a great thing if they actually put in more effort.

I sent in a picture of my Mother and I. I received my video within 48 hours. The video looked good UNTIL they had my Mother smile. Her smile was over exaggerated and inhuman!!!! I gave detailed instructions and requested her smile to be fixed. Olivia sent the video back a couple days later. It was a totally different video which I loved more than the first but whomever decided to create a hairstyle and add a ponytail to my Mother’s hair. NOWHERE in the picture I sent is she wearing a ponytail. Once again, I gave detailed instructions of what I wanted. All I wanted was the SAME (2nd) video WITHOUT the ponytail. A couple days later, I received the exact same video as the first which had the correct hairstyle and over exaggerated smile! I felt like I was talking to an undisciplined child who was not listening.

After reading all the wonderful reviews decided to send a picture of my parents How disappointed I was nothing like them I wasted my money rubbish