The Catrina ShopReviews of thecatrinashop.com

We did have an issue with the merchandise. Within 24 hours, our issue answered. This prompt response certainly establishes the vendor as one who respects and really puts the customer first.

Always great, high quality stuff. Love this company!!

The figurine arrived shattered. Not just a simple break that can be glued together but shattered into countless pieces. Such a disappointment after such a long wait.

I love my Catrina! She arrived on-time, and like so many other reviewers have mentioned, packaged beautifully and perfectly. I've never experienced the level of detail with unboxing instructions--very crystal clear in order to ensure she would be unpackaged safely, without breaking. I ordered a medium Vanessa, she is absolutely stunning. Best gift I could give myself, and even better, she arrived right before Dia de Los Muertos. Muchas Gracias!

Felicia is beautiful. Was very worried about her long journey to her new home in michigan but she was packed brilliantly, thoughtfully, and safely. Your customer service was prompt and honest and forthright with a response regarding unavoidable ups charge due to tariffs...I didnt like it but I understand and it was explained thoroughly. Note the product arrives with the lingering odor of an oil based sealant Im assuming. I know this will dissipate over time. Purchase experience and product are 10 stars not 5. She is magnificent.

Beautiful sculpture, excellent packaging!!

This is my second Catrina. They are so beautiful and they do a great job with packaging too. You will not regret your purchase!

The transaction was very easy. My one complaint was that I was not notified when they shipped and that did not seem to be updated when I went to my order information. The Catrinas were very well packaged so no worry about breakage in the shipping process. That being said the transaction was not complicated for it being international. The Catrinas themselves are GORGEOUS! Far exceeded what I expected even though the photos of them well represent them. They are just that much better in person. These were a gift for some dear friends after an unfortunate accident where some of their existing Catrinas broke - so it was important that the ones we ordered from the Catrina Shop work out. After seeing these in person I'd be happy to own a pair myself! Thank you!