Sabrina S.
I am so happy with my order from the…
I am so happy with my order from the catrina shop! There was a little hiccup though. I purchased expedited shipping and unfortunately it was shipped standard. It didn’t get here by Xmas which I was hoping for but that’s ok! I reached out to customer service and Miryam was more than helpful. She apologized for the error and refunded me for the shipping. Things happen! When the catrina did arrive, she was gorgeous. My mom loves her so much. Will definitely purchase from here in the future !
Response from The Catrina ShopJan 12, 2022
Dear Sabrina, Thanks for your kind words and for taking the time to post a review for us. We are sorry about the mistake on shipping but we are glad we could compensate you for that and most of all we are happy you and your mom liked your Catrina! The Catrina Shop Team