The Carport Co.Reviews of thecarportco.com

Response from The Carport Co.Apr 16, 2026

Perry, Thank you for taking the time to share your feedback with us. We sincerely appreciate your business and value your honest input. I apologize that our scheduling communication didn't meet your expectations. Clear, timely information is essential to a positive customer experience, and we fell short in this area. We've been actively working to enhance our scheduling processes and communication over the past few months. Your feedback reinforces how critical this work is, and we remain committed to making meaningful improvements. If you have any outstanding concerns about your order or if there's anything we can do to better support you, please don't hesitate to reach out to me directly. We hope to have the opportunity to serve you again in the future and show you the improvements we're making at The Carport Co. Thank you again for choosing us and for helping us get better! Best regards, Brody Stone Owner, The Carport Co.

Response from The Carport Co.Nov 18, 2025

Hey Kevin! I'm very sorry to hear you're having issues with a carport you ordered. My name is Brody, I'm the Founder and Sales Manager of/at The Carport Co. I actually sent you a quote on September 16, 2025 at 11:08 AM Eastern. Unfortunately, that's where our communication ended. Since you didn't submit your phone number we had no way to follow up regarding your inquiry. It would appear you ordered your carport from a different company (no hard feelings!). While we always welcome feedback from our customers, whether it's positive or negative, in this case, it seems you've got us mixed up with a different company. We would greatly appreciate you deleting your review and directing it towards whomever you're having issues with. Kind regards, Brody Stone Sales Manager (888) 293-5588 x4 The Carport Co.