Gary H.
Not really a lot of good customer service around these days. These guys make it a priority and I appreciate that.
The most important part of this review is the customer service I received. Emma texted me when I ordered the watch, sent me a picture of the watch, and told me when it was getting to me. I received it and it looks really nice, as expected. However, the watch band broke while I was putting it on. Texted Emma and she arranged a replacement. Took a while for it to get to me but I got it. Excellent customer service. Watch keeps great time and looks great.
Response from OwltickMay 25, 2026
Thank you so much for your wonderful 5-star review! We truly appreciate your patience and support. We’re very happy to hear that you love the watch and our customer service. It was our pleasure to assist you, and we hope to serve you again in the future!

