James W.
Performance Review
I’ve purchased multiple things from this company. They’ve always been helpful and receptive. Whenever there is an issue (which there rarely is), Annie has always been helpful in getting results.

We stay ahead of global watch trends, sourcing the most sought-after styles inspired by Europe’s and America’s finest luxury brands. Every piece reflects meticulous craftsmanship and uncompromising quality.
Owltick (theblackqueens.shop) has 91 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Claim this listingClothing Rental & Repair · Culver City, California
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Clothing Rental & Repair · San Diego, California
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Clothing Rental & Repair · La Puente, California
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Clothing Rental & Repair · Hollywood, Florida
Excellent
91 approved reviews, newest moderated first
James W.
I’ve purchased multiple things from this company. They’ve always been helpful and receptive. Whenever there is an issue (which there rarely is), Annie has always been helpful in getting results.
Brad
Phenomenal products and great customer service. Sophia in particular has been great. Keeps me up to date the whole entire time.
Response from OwltickOct 22, 2026
Thank you so much for your wonderful feedback! 😊❤️ We're delighted to hear that you're happy with our products and customer service. Your satisfaction means a lot to us, and we're glad our team has kept you updated throughout the entire process. Thank you for your trust and support! We look forward to serving you again. 🌟⌚🙏
Bfree4me
The merchandise came promptly and the packaged perfectly.
Response from OwltickOct 22, 2026
Thank you so much for your kind feedback! 😊📦 We're delighted to hear that your order arrived promptly and was packaged with care. Your support means a lot to us! ❤️ We hope you enjoy your purchase and look forward to serving you again! ✨⌚
Shopping Q.
I had a very positive customer service experience with Sophia at The Black Queens. She was incredibly patient, professional, responsive, and understanding throughout the entire process. Although I ultimately decided not to proceed with my purchase, Sophia handled my request smoothly and arranged a full refund without any hassle. I truly appreciate her kindness, excellent communication, and willingness to help. Thank you, Sophia, for making the entire experience pleasant and stress-free!
Response from OwltickOct 21, 2026
Thank you so much for your kind words! 🥰💖 It was truly a pleasure assisting you, and I’m glad I could make the process smooth and stress-free. Your understanding and appreciation mean a lot to me. Thank you for your trust and for sharing your experience with The Black Queens! 🌟🙏 We hope to have the opportunity to assist you again in the future. ❤️✨
Traveling M.
Amazing service, quick delivery, The GMT is absolutely gorgeous, top quality, highly recommend.
Response from OwltickOct 20, 2026
Thank you so much for your kind review! ❤️ We’re delighted you love your GMT and had a great experience with our service. Enjoy your watch, and we look forward to serving you again! 😊⌚🖤
JP B.
Great pricing and good quality watches. Also was kept well informed all the way through to purchasing and delivery process.
Response from OwltickOct 20, 2026
Thank you for your wonderful review and support! ⭐❤️ We’re delighted you’re happy with our watches and service. Looking forward to serving you again! 😊🖤
Matt N.
I got what I ordered and it was everything I hoped it to be. The customer service was great. Will buy from them again.
Response from OwltickOct 17, 2026
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you received exactly what you hoped for and were happy with our customer service. Your support means a lot to us, and we look forward to serving you again. Thank you for choosing The Black Queens Shop! ❤️
Michael G.
Sophia made it super easy for me to get a replacement after my original watch had an issue.
Response from OwltickOct 17, 2026
Thank you so much for your 5-star review! We're glad Sophia could make the replacement process easy and smooth for you. Your satisfaction means a lot to us, and we truly appreciate your trust and support. If you ever need any assistance, we're always here to help! ❤️