Brian K.
Torch 2.0
I love my new fireplace and the customer service department was very helpful.

In 2007, the developers of Bio Flame changed the world of home heating and indoor and outdoor fireplaces with the introduction of The Bio Flame line of bio ethanol fireplaces and burners. Creating a design that required no venting, gas lines, plug-ins, or outlets and provided more heat production, less waste and no environmental impact, The Bio Flame was immediately desired by home builders, resorts, hotels, personal homes, and large-scale developments around the world. With very few design limitations, many architects and designers immediately switched to adopting Bio Flame ethanol fireplaces and burners for their projects worldwide. Since its inception, Bio Flame has lit the path for an innovative new way to heat environments around the world with a modern appeal never seen before — and they’re now available with convenient remote controlled SMART Burners. Bio Flame ethanol fireplaces and burners are now available in over 50 countries, and with over 100,000 projects to date, this is just the beginning…
The Bio Flame (thebioflame.com) has 18 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 12 reviews with 5 stars · Clear filters
Brian K.
I love my new fireplace and the customer service department was very helpful.
Scott C.
Daniel with bio flame made the experience flawless. The product is also very much what you would hope for.
Carolyn F.
It is rare to find a responsive and honest company like Bioflame!!! The company is quick and timely in answering questions and guiding a customer to the suitable product for their needs. Daniel, the customer service lead was patient and informative in advising which fireplace was right for our family room. He answered multiple inquiries promptly for us and our contractor. We are so looking forward to enjoying our new very sustainable fireplace!!!
Almac G.
Bio-Ethanol Fireplace quality is TOP. Great eco-friendly solution. I loved that they offered free shipping for such a highly valuable and heavy product. 100% recommended!