ThebestReviews of thebest.store

Had same experience as other reviewer on pet gate. Shown in video as retractable gate but just got piece of mesh and 4 hooks. Contacted company and they agreed the advertising was misleading. They offered me a $10 merchandise credit but would not send retractable gate or give me a full refund. Said I could pay $20 to ship back to China and then I would get a refund per company policy. Do not do business with this company! They admit advertising is misleading but won’t refund money!

After watching this company's video on FB I recently ordered their Portable Kids & Pets Safety Door Guard. Based on the advertisement I was lead to believe I ordered a retractable gate. However, I received a piece of mesh fabric and four self-adhesive plastic hooks instead. One has to watch the advertised video very closely to even notice that particular item as the video mainly focuses on the much better item, the retractable gate. This is very deceiving advertising, and I will not order from them again.