EA
Customer Support? Not THIS Company!
The "Support Team" needs to learn what the word SUPPORT really means! When customers have real medical issue with a product, they should consider it as real and not dismiss it as something ridiculous just because it's outside their 3 day Order Date Notification Window! I am highly allergic to certain ingredients in the Oil which I did not know about because I didn't click "Learn More" on their website with a huge timer counting down the minutes I had left to save 25%! I reached out to my dermatologist over the weekend who advised me on the following Monday not to use the product on my face. I also take 5000mg's of Biotin daily which promotes Hair & Nail growth naturally; 2.5 times more than what's on the Oil label. I didn't open any of the products or use them, however, got stuck paying for shipping back at $7.11 which they WOULD NOT refund! Million Dollar company and can't afford $7.11 for a customer with a medically proven issue! If you order any of the Kit Products, BETTER cancel within 3 days of ordering or you'll be stuck too! Truly not Customer Support minded!


