Jonathan C.
I bought 2 trimmers from the Beard Club…
I bought 2 trimmers from the Beard Club and unfortunately it will be my last. The prongs broke on level 1 of my clippers and I didn’t see any replacement parts on line so I emailed customer service. A week later they responded and said, “we are working to make available to our customers replacement parts” Folks if they haven’t done so already they NEVER ARE! This company thrives on us just buying new trimmers. If I knew this I would’ve never bought from them since those guards are plastic and they do crack. Horrible way to do business. No time table, just unbelievable! These companies loom for max profit and why keep all that extra inventory of parts when business is good. Gaslighting them into they’re overall screwed on an expensive trimmer they can’t use anymore because the one level they trim their beard to is broke.


