The Beard ClubReviews of thebeardclub.com

didn't notice my address wasn't updated after i moved and placed an order and customer service responded right away to me so i could update it and get my product shipped to the correct place.

Outstanding customer service. In a rough patch of life I had issues with my charger for my trimmer and they stood up and said we got you. They went way above and beyond what I was expecting. They are legit in customer service. Buy from this company if you need beard products and a trimmer

Purchased as a gift for my boyfriend but did not see any confirmation of subscribing for continued deliveries and charges. He only just started using it and so far he really likes the products. However I did not intend to continue for him and saw a subscription payment that I had no knowledge of. They quickly responded to my concern about it being deducted and canceled my order per my request and refunded me. Customer service is so important to me. If he enjoys the products after continued use I’m sure we will purchase again.

Good communication

They were very helpful quick in response time as well.

Customer service is a dying breed, but I was pleasantly surprised and impressed with the level of professionalism when answering my emails. The responses were fast, kind, and thorough, which made navigating my issue very easy. Great job by this team!

They were very helpful, polite, and quick to respond.

Great product and excellent customer service and communication.