Nael A.
Bad experience many times delay for…
Bad experience many times delay for delivery my part. We lost money and get a problem with my customer. Customer service not honest.

TheAutoPartsShop.com sells OEM & replacement parts at deeply discounted prices. Whether you are looking for brand name aftermarket parts or OEM/OES parts, TheAutoPartsShop.com has what you need at up to 80% off retail pricing. Combined with our FREE 2...
TheAutoPartsShop (theautopartsshop.com) has 291 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Showing 91 reviews with 1 star · Clear filters
Nael A.
Bad experience many times delay for delivery my part. We lost money and get a problem with my customer. Customer service not honest.
Carl Eugene D.
I ordered 2 buy mistake and could not cancel on web site and fix it .
Response from TheAutoPartsShopNov 18, 2024
Dear Customer, we refunded this order in full today. Kindly refer to your email for the refund transaction.
Cameron
I would never buy from this company again. The bumper I received in the mail was tore on the top piece. I have called all day and left several messages trying to get a return label so that I can get a front bumper that can be assembled. Customer service is terrible it’s unacceptable that I can’t even get through on the phone and they have no chat option online. STAY AWAY FROM THIS COMPANY!!!
Bonita W.
They sent the wrong item!!! I ordered the driver side seat switch and they sent the passenger side. I already waited a long time for it to come and now I still don’t have what I ordered the tracking is horrible
Jarred A.
Have made multiple attempts to contact about my order, left numerous messages, and emails. Phone always gives uyou a recording, messages never get returned.customer service needs help badly
Shayla T.
I never got my tracking number
Breesthaboss
The part that I ordered was supposed to be here yesterday. I hadn't received a email saying it's been delivered or delayed. I don't think they take their job's serious enough for me.
Response from TheAutoPartsShopOct 11, 2024
Dear Customer , your order is shipped and delivered through USPS# 9400111898658877369523 , delivered in or at the mailbox at 2:03 pm on October 10, 2024 in ODENVILLE, AL 35120. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400111898658877369523
Ginger W.
The part delivered was folded in half in the box creating a bend that can't be straightened out. It's damaged.