TheAutoPartsShopReviews of theautopartsshop.com

Response from TheAutoPartsShopJun 18, 2024

Your order could not be shipped out due to unavailability of stock. The stock ETA is not as expected, so we refund this order in full. The refund would be updated to your cc account in 5-7 business days.

Response from TheAutoPartsShopJun 17, 2024

Dear Customer, we adjusted the qty but unfortunately the shipping team already palleted it, so we couldn't remove it. You can discard the additional qty if you receive it, we would refund the second qty today.

Response from TheAutoPartsShopJun 17, 2024

Dear Customer, your order is shipped through USPS# 9405511898658875115590 , this shipment is in transit. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9405511898658875115590

Response from TheAutoPartsShopJun 10, 2024

Dear Customer, both the shipments are shipped. The other fender is on its way. 1) IS250/IS350 06-13 FRONT FENDER RH, Primed, (Exc. C Model), (11-13 w/o Sport Pkg), Steel Part no.: L220115 Fedex # 275624234034 https://www.fedex.com/fedextrack/?trknbr=275624234034&trkqual=12027~275624234034~FDEG 2) IS250/IS350 06-13 FRONT FENDER LH, Primed, (Exc. C Model), (11-13 w/o Sport Pkg), Steel Part no.: L220116 FEDEX Tracking Number: 275704015023 https://www.fedex.com/fedextrack/?trknbr=275704015023&trkqual=12027~275704015023~FDEG

Response from TheAutoPartsShopJun 1, 2024

Dear Customer, the support hours are from 9am-5pm( Mon-Fri) . All the calls and emails would be answered the next business day. Meanwhile please send the pictures of the wrong parts with labels and shipping label on the package. also share the vin number of the vehicle for which the part is purchased for. Please send all the above info to [email protected] , once all the necessary info is received we will start working on the solution and update you by next business day. Thank you.