Diana D.
Anna was very helpful
She answered all our questions and was very friendly
TheaterSeat.com brings you quality home theater seats, home theater recliners and home sectionals from major furniture manufacturers such as Berkline, Coaster and our own SeatCraft brand.Unlike most online retailers, we actually stock a significant amount of our products in our huge warehouse. That means many of our products leave our facility within 24-48 hours after you place an order so you can enjoy your furniture as soon as possible!Our parent company has been in business for over 18 years and we’ve manufactured and shipped all sorts of furniture all over the continental United States so rest assured that satisfying our customers is of the utmost importance to us.Take a look at our home theater seating and other products on our site. If you have any questions, feel free to call our friendly product specialists at 1-888-245-0046 for assistance.
TheaterSeat.com (theaterseat.com) has 138 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Diana D.
She answered all our questions and was very friendly
Nerraw S.
Anna is an Excellent as well as Exceptional customer service sales rep. Very knowledgeable and was helpful with sending swatches for product's that I wanted to buy.
David
Thank you Clara for taking the time to work with us on designing our theater room! We can't wait to get our chairs to finally complete it!
Tammy C.
We ordered the Winston leather theater seating for our bedroom. We wanted something that was a nice grain of leather, comfortable and warm looking for our bedroom. We love it! Love the powers recliners, lightup cupholders ajustable headrests. Most of all the wallsaver space it gives us to relax and save space. Thanks Alex Osoria for your help with the decision to purchanse the Winston Leather!!! If we change our den we will be contacting you.
Charles G.
Clara was great, she was informative and quick to respond to my questions.
Michelle
After searching for several weeks in my state for Theater seating for my theater I found your site. It was about 1 o'clock in the morning I decided to go to Google and look for Theater seating online and when I got to your site I was somewhat intimidated because of the large variety of selection that was available to me and I had no clue on what's actually good or bad and most of all durable. So after a few days of trying to figure this out myself I decided why don't I call and get some help, so I did and when I called I got the most amazing sales person ever and his name is Alex Osorio. When I say that he directed me 2 exactly what I was looking for just by me describing to him what I wanted in a chair I was totally shocked because I consider myself a hard to please type of person and my husband is worse than me because he is a retired military veteran and Trust and Believe trying to convince someone that has so much structure it was amazing that it took no effort for me to show my husband the chairs that Alex suggested for us and immediately he was on board. I had a million and one questions and Alex had an answer for everything with such a polite and pleasant demeanor. I don't know if it was because I got overly excited or I was just talking too much but our phone call got disconnected and I was so upset because I love the fact that he was so patient and understanding and didn't make me feel rushed off the phone but I just knew that I would not get him back so I called the number back but as I was calling he was beeping in. I immediately hung the other end up and answered the phone not even knowing and said Alex OMG I am so glad that you called back I was worried that I would have to call and explain everything all over and he said no worries this is what I'm here for. I said you are amazing and thank goodness for caller ID. We continue to talk about my different options and I was pleased to know that I could purchase the chairs now but not have them deliver until my home was finished being built. I could go on and on because this was such a pleasant experience but I will end this by saying Alex Osorio is a very valuable asset to your company. Once again thank you so much for helping me understand the product and what I will be getting for my money. And yes I will most definitely recommend your company to anybody that I know and need of great Theatre seating. Michelle O from Dayton, Ohio
Justin F.
Anna H. was a great communicator, and really went the extra mile to make sure that all of my needs were taken care of. All of the furniture arrived in excellent condition. There were a couple of minor issues, which were taken care of right away. I am very pleased with my experience with TheaterSeat.com, and will have no hesitation recommending friends and family, or purchasing from them in the future. Update- 10/05/2016- Warranty Issue Richard V. was excellent and responsive in dealing with a warranty issue with one of my chairs. They promptly replaced the defective chair, and have earned a loyal customer once again.
Greg T.
Anna was top shelf, answering all of my many questions and returning calls promptly when leaving messages. Would buy again with no reservation