TheaterSeat.comReviews of theaterseat.com

I wanted new theater seating for my home shop online for many months. Buying online sight unseen makes you rather nervous, specially when you're buying large piece of furniture. Seacraft was the name that I knew a good quality so I went ahead and purchased not knowing theater seat.com. Alex took care of me very well wonderful salesman, had small electronic problem Alex referred me to John in customer service this all happened within two days problem solved. And may I mention it was a small electric problem which would've been on manufactures end, Furniture was delivered is absolutely beautiful and I am overwhelmed and the quality and service again like I said sight unseen - now proud of owner Buy with confidence Thank you Paul

I saved up for years to buy my man cave seating once I purchased my house. I shopped online for a couple months to not make a bad decision since I needed something that wasn't bonded leather but affordable. In came theater seat. With the help from Alex Osorio, the decision was easy. He explained everything, gave me constant updates throughout, and helped me get the order out faster. Great sales associate and product.

These guys are responsive (before I made my purchase, I'd sent numerous emails)--I received a quick reply to all my emails. And when I discovered an electrical component missing several weeks after delivery, they replaced it with no hassle. Thomas and John Jasso were both very helpful.

I initially started to place an order online, but decided to call to ask some questions about their return policy and the seats look and feel. Buying seating online could be risky, if you get it and don't find it comfortable. Anna Hernandez took my call that day and was able to answer all my questions. She assured me the seats I had selected would be comfortable for the various body types in my family? The seats arrived by freight, they were easy to assemble, and we have been enjoying them ever since. Thanks Anna for making the purchase so easy!

In this day and age, where talking to a human is near impossible, it was a delight to have my call answered promptly by a sales representative. All of my questions were answered with haste, stock was checked, availability was assured, and ordering was simple and precise. Once I was finished placing my order, an email was hastily sent to my inbox with a full order review and confirmation of details. I am yet to receive my order, but based on the service I've received this far I have very high hopes. I have been pleasantly surprised by this company, and will be a return shopper. My representatives name was Anna, and a pleasure to have assist with my purchase.

Clara provided great customer service. She answered all of our questions and guided us in making our final decision on theater seats.

When I called the TheaterSeat.com customer service line, I was intrigued by their wide-selection of theater seating. However, I had many questions. Andrew Singas listened carefully to everyone of my questions and provided in-depth answers that helped me in my decision process. Andrew's attention to detail and interest in lining me up with a set of theater seats that met our objectives was a big reason why we chose to buy our new home theater seating from TheaterSeat.com. We cannot wait to receive the theater seats and start enjoying them. Thank you Andrew for your patience and insight during our conversations!

I had an electrical problem right out of the box with theater seats I ordered. I contacted the company through Amazon and was pretty pessimistic about whether or not I was going to get any real help. John Jasso changed me mind by not only responding in short order but continually being readily available until the issue was fully resolved. He worked with me to figure out the issue and sent me the needed parts! Thabk you!