The Apparel FactoryReviews of theapparelfactory.com

Ordered 3 jackets, quality was perfect. They were able to get my logo exactly the way i wanted it

We ordered several embroidered backpacks for our company recently. The backpacks and embroidery are excellent quality. We will definitely order again. Unfortunately the communication throughout the design and order process was difficult. Our order took a month to finish and ship and even the design took quite some time to work out based on the way the company rendered our artwork. We never received shipping updates and there was some break in communication. Overall we are satisfied and would recommend using this company. That said, you'll need to allow plenty of extra time for the order process as everything takes much longer than usual.

I'm very happy with my order. The process was smooth, and my product arrived just as promised. Ibrahim Rasheed was great to deal with.

Ibrahim was so helpful and very responsive with every question I had. We ordered 17 embroidered jackets and each jacket had a different name. Ibrahim was very accommodating and made the process very easy. I couldn't be happier with the service and the product. We will definitely order from The Apparel Factory again.

I was searching for a monogrammed jacket for a friend's birthday gift. The Apparel Factory was the perfect solution. I contacted the company and received a timely response from Ibrahim Rasheed, who assisted in the entire process: selection, design, review and shipping. The jacket arrived on time (today) and as specified. My friend will be very happy. Thank you.

Ibrahim was great to work with and so helpful in getting a large order of jackets placed for Valentines Day gifts for our employees. He was very prompt in answering any questions that I had and making sure that they would be able to complete our order in our desired time frame. Jackets arrived in plenty of time to be wrapped as gifts and look great! We will definitely use The Apparel Factory again.

When I was looking for a company to provide our fire department the hats they were looking for at the best bulk pricing. This company definitely delivered not only on price but as well on their fast shipping service. We will definitely do business with them again. Thank you for all your help.

I had reached out for embroidery on a Port Authority jacket, and got a quick email back that the minimum order size would have to be 7. Even though I was a little disappointed about not being able to customize just 1 jacket, the quick information was very appreciated and I placed an order for a blank one same night. Although I did not receive shipment info or a delivery status, the jacket arrived very quickly. I'm very happy with my order!