The Alloy MarketReviews of thealloymarket.com

I order a kit based on Trustpilot ratings. I then purchased scale, weighed & catalogued jewelry with help of a friend. I had 13 individual packets of 14K & 18K gold (rings, medallion, earrings, chains), pure silver medallions, watch & other items. I then stapled a sticky to each packet with items enclosed and then placed in the pouch provided by Alloy. I stapled a sheet of paper to the pouch describing items in each pouch & gram of weight of each pouch. The only item placed loosely in the FedEx envelope they provided was a gold mesh cigarette case. Simply, place your jewelry in the pouch provide and we will pay you cash for your gold. No worries, all shipments are fully insured up to 100K . When the FedEx envelope was scanned at the time of pick up it weighed 2 lbs. Several days later they informed me they could not accept the cigarette case & would return it. I was in shock. They claimed there was no pouch of jewelry in the FedEx envelope. They provided me with video showing them "unpacking" the envelope that only included the mesh case & the paper I had attached showing all the jewelry I had sent which looked like it had been obviously torn off. They insisted I did not send any jewelry to them but when they returned the mesh case the weight of the FedEx envelope was 5.6 ounces & refused to explain the weight difference. I tried to open a claim with FedEx but told since I was not the shipper (as it was prepaid by Alloy) I could not open a claim and Alloy refused to open a claim for me despite fact I had witness who helped pack & seal the envelope & despite fact they could not explain the weight difference when they returned the mesh case. Got the runaround from them & FedEx. I suspected they were working together due to the refusal of both to help me track the lost jewelry. I filed a complaint with the PA Attorney General, with the FTC and filed a police report in Berks County. I estimate value of jewelry was about 5K based on total gram weight. Someone stole close to 5K in jewelry from me & I want them held accountable. These people had NO concern at all, despite pleas my jewelry had been stolen. I kept getting generic emails from them and no attempt whatsoever to help me. I just finished reading that "heartfelt" response from Alloy. None of what they say is true. If they did open an investigation with FedEx I knew nothing about it. I have every single email from our correspondence back and forth as well as their "generic" response to the PA Attorney General regarding the theft of my jewelry. I can post every response; they were aloof, unconcerned, and totally unaffected by what I would call "desperate" pleas to look into this matter. I consistently asked them for their insurance information so I could file a claim, unresponsive. I consistently asked them for help, unresponsive. I can post every single response I had from them & it will not make them look good. No matter how they try to mitigate the seriousness of what they did to me, it happened. But, if they are serious about investigating I open to that. I have every email, the package they returned,FedEx tracking information, correspondence with FedEx. And they can explain why it weighted 2 lbs when shipped but on 5.6 when the sole item they said was in the package was returned.

I accepted an offer that said it was for 16grams 14k gold...$596,06 .. The total gold was for five rings… One of the rings had a one carat diamond… The other ring had a sapphire… And when I asked why they didn't send my diamond back because they didn't give me a price on the diamond ring or Sapphire because we're not part of their their criteria. So they kept my stones and paid me just for the gold and they will not give me my stones back. I'm a 76 year-old retired female that got ripped off.

What went wrong is something you're company doesn't want to put with for 1 sold my chain to u guys I weighed it my self u offered 1835 ,I talk to u u go up to 2500,70 grams of gold is 3150 for 70grams