Alexa Travel Reviews | Read Customer Reviews of thealexatravel.com

Alexa Travel Reviews | Read Customer Reviews of thealexatravel.com

Alexa Travel reviews

39 approved reviews, newest moderated first

Anesu Lambert C.
Sep 20, 2024
Quick resolution
I was redirected by Rwandair Express whilst trying to add special assistance for my mother. I spoke with Eric who was quite helpful and did that free of charge.
Response from Alexa TravelApr 24, 2025
Dear Reviewer, I would like to clarify an important matter regarding the reviews being posted on this profile. Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe. I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely. If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile. Thank you for your understanding.
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MR N.
Aug 22, 2024
Alexa Scammers
Scammers, Scammers Scammers, don't be lured in with the false reviews for these scammers. They took £600.00 deposit for a flight that didn't exist, they gave me a false booking reference number for British Airways and Qatar Airways, when I asked Alexa travel for the correct reference number they would not supply me with this information Because it didn't exist. The fraud team who are now investigating these scammers told me that any reputable travel company would never use WhatsApp which these scammers use all the time! BE WARNED, THEY SAY THEY WORK OUT OF AN OFFICE IN LONDON WHILST THEY ARE WORKING FROM INDIA! ANY GOOD REVIEWS ARE ALSO FALSE.
Response from Alexa TravelApr 24, 2025
Dear Reviewer, I would like to clarify an important matter regarding the reviews being posted on this profile. Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe. I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely. If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile. Thank you for your understanding.
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Mark
Aug 19, 2024
This is Mark you've got my partners…
This is Mark you've got my partners details and it's been over three weeks now you've took over 2,000 pounds and you still a hesitant to give back our money because you've cancelled the holiday I don't trust what anyone says in Alexa travel you focus off and there's there's no management there all your good at is taking people's money and you still haven't gave us our refund and now the summer holidays are over for my child you've ruined her holidays because she hasn't been able to go away on holiday for one week and we will saving that money for free to four years and you ripped us off and we can't afford to go to get another 2,000 so we can't go on holiday we can't take our little girl Sy I am so mad with Alexa travel and I really hope this helps to take Alexa travel out of business no one should go with you
Response from Alexa TravelApr 24, 2025
Dear Reviewer, I would like to clarify an important matter regarding the reviews being posted on this profile. Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe. I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely. If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile. Thank you for your understanding.
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Joanne
Aug 11, 2024
My flights to Australia
I rang this company up to discuss my flights to Australia later this year and was told that because mine and my husbands middle names were not on the booking, they would have to amend them for us and it would cost over £400 each . Just confirmed with my travel agency that this is absolutely not the case. Disgusted !!!
Response from Alexa TravelApr 24, 2025
Dear Reviewer, I would like to clarify an important matter regarding the reviews being posted on this profile. Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe. I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely. If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile. Thank you for your understanding.
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daman
Jul 27, 2024
i had very good experience with them…
i had very good experience with them .mark william is very helpful and friendly and very understanding person he knows what you want for ur holiday and assist you very well .He got very good communication skills .Ethan hawk is very good too .i am very happy with their sevices .God bless you all
Response from Alexa TravelApr 24, 2025
Dear Reviewer, I would like to clarify an important matter regarding the reviews being posted on this profile. Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe. I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely. If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile. Thank you for your understanding.
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Kadhy D.
Jul 9, 2024
Those people working there are all…
Those people working there are all scammers I got scam last year and I’m still waiting on my refund from them, Daniel scam me, I got a called from someone working there to delete my previous review and will get my refund back apparently that’s the policy but I still did not get anything back. I got scammed over £1000 by Daniel please beware of Alexa travel
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PJB
Nov 8, 2022
*******DO NOT GO NEAR THIS LOT
*******DO NOT GO NEAR THIS LOT - ABSOLUTE SCAM WHO HAVE FOUND A WAY TO HACK CALLS TO AIRLINES. NEVER MORE IMPORTANT TO BOOK THROUGH LEGITIMATE AGENTS******
Response from Alexa TravelApr 24, 2025
Dear Reviewer, I would like to clarify an important matter regarding the reviews being posted on this profile. Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe. I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely. If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile. Thank you for your understanding.
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Hugh
Sep 5, 2022
Con artists offering payment service where none exists
Thought I was dealing with official Turkish Airline agency but NO, they are an independent bunch who short circuit your enquiry to get your business and basically convince you to pay extra charges that turn out to be what should be free of charge DEAL DIRECT WITH TURKISH AIRLINES or you will be out of pocket for no reason.
Response from Alexa TravelApr 24, 2025
Dear Reviewer, I would like to clarify an important matter regarding the reviews being posted on this profile. Alexa Travel LLC, based in Naples, Florida, USA, officially ceased operations in December 2019. Our business was solely focused on air ticketing services from the USA to India, and we never operated in or catered to customers in Europe. I am surprised to see recent reviews, many of which appear to be from individuals in Europe. I believe there may be confusion due to a similarity in company names. Please double-check the company’s name and address before leaving a review, as it’s likely these complaints are related to a different business entirely. If you believe our company was involved in any issue, I kindly request you to provide specific proof or documentation here on this platform. Otherwise, I respectfully ask that you refrain from posting inaccurate or unrelated reviews on our profile. Thank you for your understanding.
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