3DoodlerReviews of the3doodler.com

Absolutely the worst product on the market. Don’t even get me started with the customer service. Opened it up and tried using it to have it not work after 30 minutes. Customer service wanted me to pay for it to be shipped back and stated until they see if it’s my fault they wouldn’t reimburse me. They wouldn’t just ship a new one out and then figure out what was wrong with this one. They were very rude through email and after 77 emails I gave up. Piece of garbage along with some of the worst customer service out there. Everything could have been solved if they just sent me a brand new unit so I could enjoy it, but instead they said no they wanted to see this one first to make sure it wasn’t something I did.

exorbitant shipping price (more than half the price of the items) for very slow shipping and the custom declaration was incomplete (no value statement on the package) so the custom is sill holding the package waiting for proof of value. I strongly advice against buying from them unless you live in the US. Treatment of European customer is awful and their product is hard to find in Europe so they use that to make us buy directly from the US website. I liked their product but the company policy and customer treatment is very lacking at best.

Very unhappy customer! Too expensive shipment for so long delivery time! Last time I order something from you!

I never Received my DOODLER!!!! I think (hope) it is still at the costume - Package available for clearance It is not easy to order a DOODLER to Europa!

The 3d Pro is a pen that promises sooo much and can’t deliver on any of it. Customer service was nice but kept urging me to “try again” when I was already on my 2nd pen with the same problems and just wanted to return it. The pen is clunky and NOT what you see on the advertisements, they changed the design for the temp and speed adjustments and are very diff and awkward to spin. The fan is a joke, it makes so much noise even on low that you’ll regret your purchase pretty instantly if you have a family or use this at work. I also tested drying times with vertical drawing and it made no difference w ABS on high or low? My biggest issue was once you press the extrusion button you never know what ur gonna get... a 3 second wait and then material that pours out the end, Immediate extrusion but even on the highest temps it barely melts, sometimes nothing at all, and my favorite- it comes out normal time and speed and then slows down and then speeds up etc. I wish it was a fluke but had 2 pens and both functioned exaclty the same. Probably my first bad review ever, kinda sour over this one. Honestly, buy any other product but this one, 3 doodler makes some cool stuff but I’m pretty sure cheap/poor Chinese manufacturing ruined this one

This was a total waste of money. It immediately got plugged up and never worked again. Tech support was useless.