DD
FYI, this IS NOT a true lamp
The item was presented as a "lamp" but is more of a small cut out with a thin piece of glass on the front so it's not useful. I emailed them for a refund and called after I didn't hear back. I spoke with a customer service rep who agreed it was not as advertised and that she would follow up with further instructions for the return. I received an email with the following options: 1) refund of 20% of cost and keep item 2) 50% gift card to use on future purchases of another of the same low quality item that I already don't want 3) return the item to an address in China (at my expense) when according to their website, they are based and ship from a warehouse in the US. I didn't appreciate it I dispute through PayPal. To their credit, I was able to communicate via PayPal messenger. After going back and forth, they offered to refund 50% of the cost of the item (14.95. I paid 38 total) and keep the useless item. I accepted their offer because it wasn't worth my time to keep going back and forth. It is my hope that the seller is not being intentionally fraudulent. However, their representation of this product is very misleading. I would suggest they consider calling the item something besides a lamp.