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Another Chinese SCAM
SCAM! Do your due diligence research BEFORE buying: Misleading information on the website portraying an US based company, with US phone numbers. Automated voice messaging will inform you that there’s no customer service support available. Actually, it’s a Chinese drop shipping service scam providing highly questionable tracking numbers and promising more detailed information only if you download their app. Pay attention to their shipping and handling and return policies, so you don’t find yourself out of your hard earned money! The only 5 stars review is the one not marked with “unrequested review” and trying to file a complaint with Better Business Bureau will lead you to learn that this company is not an official one, but rather an overseas scammer!
Response from The Little MarvinOct 23, 2026
Dear Customer, We take accusations of this nature very seriously and would like to address several misleading statements in your review. First and foremost, The Little Marvin is a legitimate, registered U.S. business with a federally registered trademark in the United States, not a scam. Like many American e-commerce retailers, we work with international manufacturing and fulfillment partners. We are also actively expanding our U.S.-based inventory and have already moved a significant portion of our product range into American warehouses, significantly reducing delivery times. This transition takes time, especially as children's safety is our top priority, and we take product certification and compliance requirements seriously. This does not make a business fraudulent, nor do we claim that every product is manufactured or shipped from the United States. Regarding customer support, our team is available via email and responds to customer inquiries. While our phone lines may not always have a live representative available, this does not mean customer support is nonexistent. All orders are provided with tracking information, which customers can access directly through our website. Downloading any third-party application is not required to track an order. Our shipping, return, and refund policies are publicly available on our website for customers to review before making a purchase. We understand that customers may have concerns or disappointing experiences, and we are always willing to investigate and resolve legitimate issues. However, making broad accusations of fraud without providing specific order details does not give us an opportunity to identify or address the situation. We remain committed to transparency, customer satisfaction, and continuously improving our services. Best regards, The Little Marvin Team