Douglas S.
Did not live up to expectations
Did not live up to expectations. Poor response to voice commands. Responded to the “go forward” command by going backwards and falling over. Disappointed. The kids (5and 3) have given up on it.
The Little Marvin is a family-focused, education-driven brand dedicated to helping children learn through curiosity and hands-on exploration. Our mission is to create products that spark imagination, inspire discovery, and encourage meaningful, screen-free experiences for kids of all ages. At the heart of everything we do is one simple goal: to help your kids grow smarter every day.We offer a range of educational toys and STEM-inspired tools - from microscopes and discovery kits to creative learning toys that support early development. Every product we bring to our store is selected with care, focusing on learning value, simplicity, and real enjoyment for children.We serve customers worldwide and ship from different fulfillment locations depending on product availability and customer region, ensuring that families receive their orders as quickly and reliably as possible.What truly sets us apart is our commitment to customer support. Our team is always ready to help - whether it’s answering questions, giving recommendations, or offering guidance on how to get the most out of our products. We understand that each child learns differently, and we strive to make every experience with The Little Marvin positive, encouraging, and memorable.We continue improving our service and expanding our product range based on customer feedback, so we can better support parents, grandparents, teachers, and caregivers around the world. Thank you for choosing The Little Marvin and for being part of our learning community.
The Little Marvin (the-littlemarvin.com) has 21 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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21 approved reviews, newest moderated first
Douglas S.
Did not live up to expectations. Poor response to voice commands. Responded to the “go forward” command by going backwards and falling over. Disappointed. The kids (5and 3) have given up on it.
Carol B.
Ordered the walkie talkies kids love them but they don't seem to be able too talk with each other just getting the green phone and no sound
Response from The Little MarvinOct 23, 2026
Dear Carol, Thank you for your review! We're so glad the kids love their walkie-talkies, and we're sorry the two units aren't connecting properly. Please make sure both units are fully charged and switched on at the same time. Hold the talk button while speaking and release it to hear the reply. If the issue persists, please contact us at [email protected] with your order number, and we'll be happy to help. If the set is defective, we'll arrange a free replacement. We truly appreciate your feedback and hope the kids will be chatting away soon!
Terry
Got microscope for my kid , very cute store easy to order
Response from The Little MarvinOct 20, 2026
Thank you so much, Terry! We're thrilled the microscope found its way to your little one, and it's wonderful to hear that ordering was easy. We hope it sparks lots of curious discoveries. Thank you for choosing The Little Marvin!
kathy
FIVE stars for the walkie talkies. They are perfect for little hands & the video pics are so clear. AND 10 stars for the customer service. So quick to reply to any questions & extremely nice to deal with..a great place all around.
Response from The Little MarvinOct 3, 2026
Dear Kathy, Thank you so much for your wonderful review! We're thrilled that the walkie-talkies are a perfect fit for little hands and that the video quality impressed you. Your kind words about our customer service mean the world to our small family team. Thank you for choosing The Little Marvin, and we hope the kids have endless fun with them!
Angele G.
I ordered the little Marvin for my grandsons birthday which was on 9/28. I made sure that i placed my order in advance so he would receive it on time! He still hasn’t received it!! Had I known it was coming from China, I would never have ordered it! I’m very disappointed! I would like an update on its delivery! Angele Greco
Response from The Little MarvinOct 2, 2026
Hi Angele, We're sorry to hear your order hasn't arrived yet, especially since it was intended as a birthday gift. The Little Marvin is a U.S.-based company with both U.S. and international warehouses. We can see that your order was placed with Standard Shipping chosen, which has a delivery timeframe of 7–14 business days after processing. So your package is still in transit and actively moving, with no indication of a shipping delay at this time. For any questions or further updates, please feel free to contact us directly at [email protected], and our customer service team will be happy to assist. Warm regards, The Little Marvin Team
Sandra
When I first ordered I was under the impression this company was in the USA. After having some issues with tracking my order finding out NO ONE answers the phone number provided and I had to wait 24hrs for a response that this was actually coming from China!!!! Now I ordered in Canada as a birthday gift for my grandson which he never received on his birthday and is still in transit but NOW I will also have to pay some heavy Duty and GST that I had no idea about because I was under the impression the company was in the USA!!!! TOTAL FRAUD STAY AWAY PLEASE
Response from The Little MarvinSep 11, 2026
Dear Sandra, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience has not met your expectations. We'd like to clarify a few points regarding your order. The Little Marvin is a U.S. company based in Illinois. We work with multiple fulfillment locations around the world, and depending on product availability and logistics, orders may be shipped from different warehouses. Your order was placed using our Standard Shipping option, which normally take 1 business day for processing followed by 7–10 days for delivery. Based on the tracking information, your shipment is progressing within the stated delivery timeframe and has already been transferred to the local delivery carrier, where it is being prepared for final delivery. We also want to reassure you that you will not be required to pay any additional duties, taxes, or import fees upon delivery. Your package will simply be delivered to your address without any additional payment. Regarding customer support, while we understand you were unable to reach us by phone, our primary support channel is email, and we respond to all inquiries within 24 hours. We replied to your inquiry as soon as possible and have continued to provide updates throughout the delivery process. We appreciate your feedback, as it helps us improve the experience for our customers, and we hope you'll reconsider your impression once your order has been delivered. Best regards, Kate Customer Service The Little Marvin Team
Marlene F.
Delivery took longer than expected and communication on when to expect delivery was poor. I read the majority of reviews by parents understanding this was an interactive toy that would keep a child involved for a good length of time. I believed the reviews but wish I had played the video provided. The hype does not match the toy. The video is of a Chinese child being delighted by the toy spinning in circles. It unfortunately does not do much more than spin in circles and run into walls - if the commands son't register. I watched another parent posted video where that is all the toy did. Net - after doing the basic things like turn left, turn right, dance and respond to a few basic commands - it is a pretty boring battery operated toy. The instructions were not written by an english speaking service and are in very awkward english. The box it came in was falling apart. I purchased this for my 3 year old who played with it for an afternoon and now it is sitting on a shelf. He got tired of it running into things and not registering his commands. My recommendation is not to be swayed by the glowing parent reviews, but to watch the videos posted by parents and the one on the Little Marvin web site and decide if this is what will delight your child and teach him all the things the marketing says it will.
Response from The Little MarvinJun 26, 2026
Dear Marlene, Thank you for taking the time to share your feedback, and we're sorry that your delivery took longer than expected and that our updates along the way fell short. We've shared your comments with our team as we work to improve this. If there's anything we can still help with on your order, we'd be glad to - please feel free to reach out to us at [email protected]. We hope to have the chance to provide you with a smoother experience next time. Warm regards, The Little Marvin Team
Melissa A.
The return policy is ridiculous. They want you to pay for shipping back to China but also offered to refund 1/2 of what I paid for the Walkie Talkies to keep them. To begin with, I ordered a set from Amazon because the shipping took so long and they are the identical Walkie talkies for 1/3 of the price. Stay away from this company.
Response from The Little MarvinJun 24, 2026
Dear Melissa, Thank you for your feedback. We would like to clarify a few points for future readers. We have been actively communicating with you via email regarding your return request. During that correspondence, we explained that our return address is located in Illinois, USA, as The Little Marvin is a US-based company. As outlined in our Returns & Exchanges Policy, return shipping costs are the responsibility of the customer. This policy is applied consistently and equally to all customers. As an alternative to the return process, we offered a 50% refund with no requirement to return the product. This option was intended to help you avoid the time and expense of return shipping while still receiving a substantial refund. Regarding Amazon, The Little Marvin products are not sold by our company on Amazon. Therefore, we cannot verify, compare, or take responsibility for the quality, pricing, specifications, or customer service associated with products purchased from third-party Amazon sellers. We always strive to be transparent about our policies and to provide reasonable solutions when customers contact us, and we remain available should you wish to continue the conversation. Warm regards, The Little Marvin Team