THCServers Global LLCA better web hosting experience that's faster, safer and more reliable
THCServers Global LLC (thcservers.com) has 39 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Jeremy T.
I've been 100% happy with these guys for years. Great customer service - you can always reach someone on live chat. Decent pricing and they allow you to pay with crypto - BIG plus for me. I would love these guys if they didn't have so many server issues lately. I have sites I am working on that clients look at and it looks bad when the server is down.
Vahan A.
NEVER CONSIDER USING THIS SERVICE!!! HORRIBLE RESPONSIBILITY AND ABILITY TO SOLVE ISSUES, SERVERS ARE DOWN ALL THE TIME WITH INDEFINITY TIME. Equal to 0 customer service.
Nonn
My server has been down for 26 hours so far, and no backups or updates have been provided. I can see many other users are affect by this. - update; still down after 31 hrs, 23 mins Go elsewhere for your hosting.
Response from THCServers Global LLCJul 19, 2019
Hello, Indeed, one of our servers had experienced issues. While trying to make a full restore of the accounts, the software indicated ah 8h long restore. Unfortunately, the estimated time was prolonged up to 26h. If you are stll experiencing issues with your website, please contact us via Live Chat or Tickat so that our Support department can look into it. We appreciate your patience and understanding throughout this whole time!
don icecream S.
Have hosted several sites with THCservers and service has been very good so far. Don
Response from THCServers Global LLCJul 15, 2019
Hello, We appreciate your feedback very much! If there is anything you need, please do not hesitate in contacting us via Live Chat or Ticket system. We are always here to assist you. Thank you!
Federal Capital H.
THCSERVERS . SCAM WEBSITES. DO NOT USE. 1. BLACKLISTED IP 2. HACKING CONTENT IN THEIR SERVERS. 3. THOSE CONTECT GET YOUR DOMAIN BLACKLISTED 4. BAD SUPPORT 5. BAD ADMIN WHO SUSPEND ACCOUNT BECAUSE YOU TOLD THEM THAT YOUR DOMAIN WAS BLACKLISTED. 6. STEAL CUSTOMERS DATAS I ADVISE EVERYONE HERE. IF YOU DO NOT WANT YOUR DOMAIN TO BE BLACKLISTED ON GOOGLE. NEVER HOST YOUR DOMAIN WITH THIS WEBSITE. thcservers.com They are the worst scammers i have ever seen. Plus they will steal most information from your clients.
Response from THCServers Global LLCMay 3, 2019
Hello, Your account has been found to host illegal content, such as, but not limited to: - "unchanted" (virus); - phishing; - scam; - impersonating banks and other activities. While we have warned you in the past that you, as a Reseller, are directly responsible for the content hosted on our servers (as per our Terms), you have continued to ignore our Terms. We do not tolerate such behaviors on our servers and while we do understand that sometimes an account can be hacked, after an investigation, we fount that your Reseller account was hosting nothing but illegal content. As a consequence, the account has been permanently suspended for illegal content and will not be unsuspended. Regards,
Dirk
Awful service. A lot of downtimes, always same excuses like updates, updates, updates. At least i am sure there a bigger problems in the server structure which cause these errors. Within the last 30 days we had around 7 hours offline time an very often very slow online time. Absolutely not recommendable...
Response from THCServers Global LLCApr 15, 2019
Hello, Indeed, we have had some peering issues with one of our servers and a server update problem - which was fixed and we do apologize for the problems caused! If possible, could you please tell us your domain name so that we may identify your account? Possibly look into the issue to make sure it was the mentioned above issues that caused your downtime? Also, if needed, we can migrate your account to a different server. Thank you very much! P.S.: You can also open a ticket from your Client area if you do not wish to disclose any information here.
Daniele angelo F.
I see many people got scammed by these guys, i shall read first reviews before i buy new hosting :D SCAMMERS
Response from THCServers Global LLCMar 18, 2019
Hello, We have a 30 days money back guarantee for all our web-hosting services and 7 days money back guarantee for Dedicated Servers. All our refunds are processed in 30 days (usually less than 5 days). We do not refund services that have been used against our Terms of Use - such as, but not limited to: Scam, Phishing, Impersonating other companies, Fraud, etc. We have Customers worldwide whom use our services for years and we stand behind a reputable name . We built our Company based on Trust, Efficiency and Rightness towards all our Customers. By addressing this issue with a Name that does not appear in our records and not mentioning your service, we cannot determine what caused your service to be suspended. Please do contact us via Ticket or here, in a reply and let us assist you - if needed. Thank you!
Adam S.
SCAM:You buy and they suspend it in a few days, no money back nothing, BE CAREFUL
Response from THCServers Global LLCMar 18, 2019
Hello, We have a 30 days money back guarantee for all our web-hosting services and 7 days money back guarantee for Dedicated Servers. All our refunds are processed in 30 days (usually less than 5 days). We do not refund services that have been used against our Terms of Use - such as, but not limited to: Scam, Phishing, Impersonating other companies, Fraud, etc. We have Customers worldwide whom use our services for years and we stand behind a reputable name . We built our Company based on Trust, Efficiency and Rightness towards all our Customers. By addressing this issue with a Name that does not appear in our records and not mentioning your service, we cannot determine what caused your service to be suspended. Please do contact us via Ticket or here, in a reply and let us assist you - if needed. Thank you!
