Text Request Reviews | Read Customer Reviews of textrequest.com

Text RequestReviews of textrequest.com

4.6455 reviews
Administration & Services
417 Market Street Suite 201, Chattanooga, Tennessee

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Text Request

About Text Request

Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.

Text Request (textrequest.com) has 455 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: textrequest.com
Website: textrequest.com
Category: Administration & Services
Location: Chattanooga, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Text Request reviews

Showing 360 reviews with 5 stars · Clear filters

Morgan Office M.
Feb 11, 2022
GREAT FOR OUR BUSINESS
GREAT FOR OUR BUSINESS! It is very helpful for our busy business!!
Response from Text RequestFeb 11, 2022
So glad that we have been able to help you and your busy schedule! Thank you for leaving a review.
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Phil M.
Feb 7, 2022
Perfect. No improvements needed
We find the Text Request program and app the best way for us to quickly communicate with our customers. Customer texts come to both our office computer and the duty cell phone. So customer texts can be responded to quickly even after hours if needed. I cannot think of any way Text Request could be improved.
Response from Text RequestFeb 7, 2022
Thank you so much for taking the time to leave us a review. We are so glad that it is meeting your day-to-day needs!
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Jw
Feb 5, 2022
So easy for my teams to contact the…
So easy for my teams to contact the office
Response from Text RequestFeb 7, 2022
Thank you so much for leaving us a review
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Laura
Feb 4, 2022
easy to use.
The system is easy to use, and gives notifications when the text is answered.
Response from Text RequestFeb 7, 2022
Thank you so much for leaving a review!
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Charlie
Feb 4, 2022
We are in contact with potential…Customers and employees
We are in contact with potential customers, current customers and potential employees. I love being able to use Text Request as a business owner because nobody needs to know my personal cell number. It's been VERY useful ever since Merry Maids incorporated it into our business. Thank you!!
Response from Text RequestFeb 7, 2022
Hey Charlie, we are so happy that Text Request is working great for you!
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Norma
Feb 4, 2022
Easy and convenient
Easy and convenient, but is there any way we can erase past text and contacts.
Response from Text RequestFeb 7, 2022
Hello Norma, Thank you for leaving us a review. For help on erasing contacts please look here: https://help.textrequest.com/deleting-contacts
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Anne
Feb 4, 2022
Easy to use
Easy to use; customer service is friendly and reliable.
Response from Text RequestFeb 7, 2022
Thank you for leaving us a nice review Anne!
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Tammy
Feb 4, 2022
Great service
Great service. Makes our job here much easier to contact our clients.
Response from Text RequestFeb 7, 2022
So glad your jobs have been made easier with Text Request.
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