Text Request Reviews | Read Customer Reviews of textrequest.com

Text RequestReviews of textrequest.com

4.6455 reviews
Administration & Services
417 Market Street Suite 201, Chattanooga, Tennessee

Call Directions Website

Text Request

About Text Request

Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.

Text Request (textrequest.com) has 455 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: textrequest.com
Website: textrequest.com
Category: Administration & Services
Location: Chattanooga, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Administration & Services, Tennessee

Text Request reviews

Showing 360 reviews with 5 stars · Clear filters

Susan M.
Apr 1, 2026
Quick detailed resolutions
Quick detailed resolutions
Response from Text RequestApr 29, 2026
Susan, Thank you for this review. Glad our teams could help you
Report
Bob B.
Mar 25, 2026
Excellent customer service
Excellent customer service, highly recommend
Response from Text RequestApr 29, 2026
Thank you for leaving us this review. I'll pass your kind words to our customer teams
Report
Empowered F.
Mar 21, 2026
Efficiency is the name of the game
Efficiency is the name of the game, and Text Request is the ultimate teammate. We needed an SMS solution that could keep up with our pace without the usual technical headaches. They delivered a platform that is robust, user-friendly, and backed by a team that actually cares about your success. Choosing them was one of the better business decisions we've made lately.
Response from Text RequestMar 24, 2026
Thank you so much for leaving us this review. We work hard to provide for our users. Please let us know if you have any questions or concerns.
Report
Krista P.
Mar 17, 2026
Both Hannah and Jess have been very…
Both Hannah and Jess have been very helpful in demonstrating the Text Request platform and the in and outs of navigating it.
Response from Text RequestMar 24, 2026
Krista, thank you for leaving us this review. I've passed your kind words on to Jess and Hannah.
Report
Corrina
Mar 11, 2026
Very easy to understand the setup and…
Very easy to understand the setup and everyone that I have dealt with so far have been wonderful!
Response from Text RequestMar 24, 2026
Corrina, Thank you for leaving us this review. Please let us know if there is anything we can help you with on Text Request.
Report
Anna
Mar 7, 2026
So far good.
So far good.
Response from Text RequestMar 24, 2026
Anna, Thank you for leaving us this review.
Report
Alan
Mar 3, 2026
Great training
Great training. Personable.
Response from Text RequestMar 24, 2026
Alan, Glad to hear you liked the training. I'll make sure to pass it along to the Success Team!
Report
CHRISTINA S.
Feb 23, 2026
Gold Star!
Great as always never really a text issue ever, it's the processor and text request goes the distance and takes care of contacting the processor and resolving the issue!
Response from Text RequestJul 27, 2026
Thank you for taking the time to leave us this review
Report