Text Request Reviews | Read Customer Reviews of textrequest.com

Text RequestReviews of textrequest.com

4.6455 reviews
Administration & Services
417 Market Street Suite 201, Chattanooga, Tennessee

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Text Request

About Text Request

Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.

Text Request (textrequest.com) has 455 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: textrequest.com
Website: textrequest.com
Category: Administration & Services
Location: Chattanooga, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Text Request reviews

Showing 360 reviews with 5 stars · Clear filters

Megan
Jun 1, 2026
Easy to talk to
Easy to talk to, easy to set up and easy to walk through
Response from Text RequestJun 3, 2026
Megan, glad we were easy to work with! Please reach out to [email protected] with any questions.
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Bryan D.
May 28, 2026
Agency Owner
Easy to work with and quick process
Response from Text RequestJun 3, 2026
Thank you for this review!
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Donna M.
May 22, 2026
Customer service is pleasant and…
Customer service is pleasant and patient and able to answer all of my questions
Response from Text RequestJun 3, 2026
Donna, I've passed the kind words off to our success teams! Thank you
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Jason
May 17, 2026
Honestly, unlike similar services in best way
If you've dealt with services like this before, you'll understand when I say, this was the first that didn't feel icky. 'no thanks, we wouldn't use that feature' and that was the end of the upsell. Was very pleasent. Interface is modern and fast.
Response from Text RequestMay 18, 2026
Jason, thank you for leaving us this review. I've passed your kind words off to our sales team!
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Todd J.
May 6, 2026
friendly customer service
customer service was friendly,engaging and well prepared to walk me thru setup
Response from Text RequestMay 7, 2026
Todd, thank you for leaving us a review!
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Julie Liz J.
May 4, 2026
We just started using this company and…
We just started using this company and I am excited for the potential it has for our agency and communicating with our beloved clients.
Response from Text RequestMay 12, 2026
Julie, thank you for leaving us a review! Please reach out with any questions.
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Brian H.
Apr 25, 2026
Carrie was a rock star
Carrie was a rock star! got me from stage zero to compliant texting in 3 days when other companies were saying weeks
Response from Text RequestMay 12, 2026
Brian, thank you for your kind words. I'll let Carrie know she's a rockstar!
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Aamer R.
Apr 18, 2026
Profitable platform!
Profitable platform!
Response from Text RequestApr 29, 2026
Thank you so much for leaving us this review!
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