Text Request Reviews | Read Customer Reviews of textrequest.com

Text RequestReviews of textrequest.com

4.6455 reviews
Administration & Services
417 Market Street Suite 201, Chattanooga, Tennessee

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Text Request

About Text Request

Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.

Text Request (textrequest.com) has 455 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: textrequest.com
Website: textrequest.com
Category: Administration & Services
Location: Chattanooga, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Text Request reviews

Showing 360 reviews with 5 stars · Clear filters

SUTFIN
Oct 23, 2023
SO FAR SO GOOD WITH TRANSITION FROM ZIPWHIP
SO FAR SO GOOD WITH TRANSITION FROM ZIPWHIP
Response from Text RequestOct 23, 2023
Thank you for leaving us a review. Hope to be a great replacement for Zipwhip
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Joan
Oct 23, 2023
Transfer from ZipWhip texting to Text Request for my Glendora Kumon Franchise
After using ZipWhip for 5 years I decided change to Text Request. I found that the similar format of the message pages and client information provided a smooth transition with the help of my Rep Kami Rowe. She made merging the ZipWhip information into the Text Request format as smooth as possible. Kami and her team have given me help, whenever I need it through texting and Zoom. Thank you.
Response from Text RequestOct 23, 2023
Joan, thank you so much for the review. I've let Kami know that you mentioned her. Thank you again. Please feel free to reach out if you ever have any questions.
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Amanda M.
Oct 18, 2023
Great service!
This service is very easy to navigate and reliable to communicate with our patients. If we have a concern, we message the support and it is answered very quickly.
Response from Text RequestOct 20, 2023
Amanda, thank you for taking the time to leave us a review.
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Peter
Oct 18, 2023
Sean Stevens was a lot of help today in…
Sean Stevens was a lot of help today in my transfer from Zipwhip to Text Request. He responded quickly and thoroughly explained the process. Was very friendly as well.
Response from Text RequestOct 20, 2023
Thank you for this review, peter. I've passed your kinds words off to Sean
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Daniel
Oct 18, 2023
Excellent service
Very patient thank you
Response from Text RequestOct 18, 2023
Thank you for taking the time to leave us a review.
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Brenda Y.
Oct 17, 2023
This application is an essential part…
This application is an essential part of our business operations and it is very easy to use?
Response from Text RequestOct 18, 2023
Thank you for the review.
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Patti
Oct 13, 2023
ZipWhip to Text Request
We recently had to do the switchover from ZipWhip and it was pretty seamless.... no issues, pretty quick.
Response from Text RequestOct 13, 2023
Thank you for leaving us a review.
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ANITA
Oct 12, 2023
I was a bit nervous about finding a…
I was a bit nervous about finding a replacement for ZipWhip, and TextRequest made the transition super easy. When I need support, I get to actually speak with a “live” agent and that is worth it all.
Response from Text RequestOct 12, 2023
Anita, thank you for taking the time to leave us a review. Our success and support teams are in-house and ready to help you!
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