Text Request Reviews | Read Customer Reviews of textrequest.com

Text RequestReviews of textrequest.com

4.6455 reviews
Administration & Services
417 Market Street Suite 201, Chattanooga, Tennessee

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Text Request

About Text Request

Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.

Text Request (textrequest.com) has 455 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: textrequest.com
Website: textrequest.com
Category: Administration & Services
Location: Chattanooga, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Text Request reviews

Showing 360 reviews with 5 stars · Clear filters

Daniel E.
Jun 28, 2026
Easy to set up and get started.
Easy to set up and get started.
Response from Text RequestJun 30, 2026
Thank you for taking the time to leave us a review.
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Bob C.
Jun 26, 2026
Jess was helpful getting my account set…
Jess was helpful getting my account set up and had some good suggestions for future use.
Response from Text RequestJun 30, 2026
Bob, thank you for leaving this review. I'll make sure Jess get this review.
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Handyman Connection O.
Jun 25, 2026
Great for a home services business
We operate a home services business. So we are in constant communications with customers and field techs. We have an office team of 5. Text Request allows us to collaborate with everyone via text. Multiple CSRs are able to participate in a conversation using 1 text line. We also love the Group message feature for general comms with our field techs. And TextRequest support is fantastic.
Response from Text RequestJun 30, 2026
Thank you so much for taking the time to leave us a detailed review.
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Gene S.
Jun 13, 2026
Very helpful :)
Team has been very helpful and attentive, finding solutions and answering questions through every step of the process. Thank you!
Response from Text RequestJun 16, 2026
Gene, thank you for leaving us a review. So happy to hear that you've experienced a good time and that our Success and Support Teams were able to help you.
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Amber S.
Jun 11, 2026
No Fluff just a great platform with…
No Fluff just a great platform with great service.
Response from Text RequestJun 16, 2026
Amber, thank you! We are trying to just get to the point of helping you communicate better with your customers.
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Joel T.
Jun 8, 2026
The support team was very responsive
The support team was very responsive, and were able to guide me precisely based on my particular situation.
Response from Text RequestJun 9, 2026
Joel, thank you for leaving us a review. Glad that our support team was able to help you
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Carlos R.
Jun 3, 2026
Best Texting service
Great Service
Response from Text RequestJun 4, 2026
Thank you so much Carlos.
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Sara M.
Jun 2, 2026
The team has been great to work with
The team has been great to work with. They've answered questions and worked quickly under a tight deadline. Explanations have been thorough and the platform is very user friendly!
Response from Text RequestJun 3, 2026
Sara, thank you for leaving us a review! We aim to please! Glad you found Text Request easy to use.
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