Ingrid C.
I have been with Text Request for 8…
I have been with Text Request for 8 months and we have experienced multiple issues with other carriers and providers in the past. The worst was transitioning from other providers to Text Request. They responded with patience and professionalism always willing to work with providers we were working to move from as well as our voice call providers and the unique but separate services for our main client lines. Customer service has always been excellent. Communications with us, especially during a problem point, has been exemplary. What I really appreciate about Text Request? If investigating them? They are true to their word. We have recently worked with other providers who promised us the world ... then we signed for a year commitment, and these promises became "what we thought we heard". Not the case with Text Request. They were up front, answered our questions (and questions become deep and knowledgeable especially when you worked with other groups who simply lied to us. Thank you, Text Request! The integrity of your service and your staff and customer support? Has been a breath of fresh air for us as we untied ourselves from services that have let us down. I highly recommend Text Request for your texting service!
Response from Text RequestMay 24, 2024
Thank you so much for this awesome review, Ingrid. Our Success, Support, and Sales Team only promise what we have. Sorry your other providers gave you issues, but glad you're using Text Request now.




