Text Request Reviews | Read Customer Reviews of textrequest.com

Text RequestReviews of textrequest.com

4.6455 reviews
Administration & Services
417 Market Street Suite 201, Chattanooga, Tennessee

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Text Request

About Text Request

Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.

Text Request (textrequest.com) has 455 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: textrequest.com
Website: textrequest.com
Category: Administration & Services
Location: Chattanooga, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Text Request reviews

Showing 360 reviews with 5 stars · Clear filters

Quest M.
Jun 13, 2024
WELL DONE
WELL DONE. NO FRILLS.
Response from Text RequestJun 13, 2024
Thank you so much for this review. We aim to provide our users with the things they need to ignite customer communications. Nothing unnecessary.
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Brian
Jun 13, 2024
Easy to use
This is an easy interface to use, our company uses it everyday. I would recommend this program to others.
Response from Text RequestJun 13, 2024
Brian, thank you for leaving us a review. Glad to her that Text Request is used daily in your office!
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KRISTEN
Jun 10, 2024
We switched to text request about 7 or…
We switched to text request about 7 or 8 months ago, and it has been great we all love it compared to our old messaging service!!!!
Response from Text RequestJun 11, 2024
Kristen, thank you so much!
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Shay
Jun 7, 2024
Very easy to text
Very easy to text, no issues with sending or receiving messages
Response from Text RequestJun 10, 2024
Thank you for leaving us a review.
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Megan T.
Jun 7, 2024
Easy to use for everyone in our office.
Easy to use for everyone in our office.
Response from Text RequestJun 10, 2024
Glad to hear your whole team is enjoying Text Request
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Ethan H.
May 29, 2024
Love using Text Request!
Love using Text Request! I work with multiple offices across the US that all utilize Text Request as their main texting platform. It's intuitive and smooth.
Response from Text RequestMay 30, 2024
Ethan, thank you for leaving us a review. Glad to hear that you enjoy using Text Request, at all of your locations.
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Danny M.
May 28, 2024
we Was using Podium to communicate and…
we Was using Podium to communicate and accept online payments with our very large customer base, Podium customer service is about a 1/2 star and there Technicains dont have a clue on what there doing, after about a week on Text Request i can already tell the difference in the service and the quality of this platform, thank you Text Request Danny @ the Bullfrog corner Pawn shop
Response from Text RequestMay 28, 2024
Danny, thank you so much for this high praise! I've let all our teams know. Thank you again for being a Text Request user.
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customer
May 25, 2024
Nothing but positive experiences so…
Nothing but positive experiences so far! The system was up and running immediately after signing up, there are several price points depending on my changing needs and potential growth, and the team is very knowledgeable and willing to help answer questions.
Response from Text RequestMay 28, 2024
Thank you so much for leaving us a review. Text Request is ready to scale with your business. Please reach out to [email protected] with any questions.
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