Kate A.
Not a bad service!
The website is easy to navigate and provides helpful reminders and ways to view required materials for classes. The prices are the only downfall, as lower prices can sometimes be found on other sources.
TextbookX is an e-commerce site dedicated to finding students the lowest price for their books. We mix our own inventory with that of third-party sellers (in many cases, the same sellers as on Amazon and similar sites) in order to provide one of the largest inventories of new, used, digital, and rental books.
TextbookX (textbookx.com) has 492 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Kate A.
The website is easy to navigate and provides helpful reminders and ways to view required materials for classes. The prices are the only downfall, as lower prices can sometimes be found on other sources.
Pamela F.
good shipping, ok prices
Marisa F.
ships fast. prices are okay
Sytricia M.
I ordered the books needed for my semester and they came in great condition and on time. The only issue I had was that after the instructors changed it wasn't as easy for me to resell my books and no refund was available. In the end I got stuck with books I didn't need. I do like that I received reminders to send my book back and that the process to do so with the rental was easy.
Anthony W.
Good Timing Bad Description! The books were delivered on time but I had an issue b/c the description said there was a Cengage access ID coming with the bundle I ordered. I only got a physical book. I contacted then about the description issue, they said I would need to by Cengage separately b/c it doesn't come with the purchase. My purchase was for the book only EVER THOUGH, it said Cengage bundle package. There was no bundle.
Response from TextbookXMay 16, 2019
Hey Anthony, I was able to locate your order, and see that it was a used book from the marketplace. I also saw you went on to purchase Cengage Unlimited, giving you the online access. I'm glad to see you haven't been without access. I will have the account manager for your school reach out to the professor for this course and remind them that if access is required, used books should not be allowed. I'm sorry it was incorrectly listed as allowing used items. Thanks, TextbookX
Keely B.
Overall there are cheap book options which is nice. However, orders have a tendency to run late or get cancelled. Better than college bookstore costs!
Response from TextbookXApr 30, 2019
Hi Keely, Thanks for your feedback, we took a look and saw one item was cancelled by the seller who ran out of stock. We will be reaching out to identify which of the other orders ran late so we can speak with the marketplace sellers. Thanks, TextbookX
Lauren D.
Large selection of college textbooks for a decent price. The customer service was horrid and had hard experiences getting in contact and talking with a person directly about returns.
Response from TextbookXApr 29, 2019
Lauren, We're very sorry to hear you had a bad experience with customer service. The Customer Service Manager will be reaching out directly to find out what went wrong. Thanks for your feedback, TextbookX
Daniel S.
Website is easy to use, but books are typically more expensive than on Amazon or other sites.
Response from TextbookXApr 25, 2019
Thanks for the review, Daniel. We are always working to reduce our prices when possible, please let me know if there was any other reason you rated us at a 3/5 Thanks! TextbookX