We order 3 dinners chicken fried steak and sirloin steak and a steak all the meat was burned the price came to 67.oo dollars I talked to a young woman manger and she said she would replace them well then I got a 25.00 gift card in my email It was a military gift that I paid with I am not crazy about their food it got worst every year the people working there is not good I want my money back I talk to a guy who was a smart ass who said put me out of business I will never go back and yea people put them out the food is to high and sucks
YS
Ylanza S.
Texas Roadhouse Plays Kid Rock On Their Rotation
So, if you need your daily fix of raunchy Kid Rock tunes, just stop by your local Texas Roadhouse. After investigating Amazon Music there are actually 3 Kid Rock songs on their canned playlist. Hey, I was around for the first time with this creep. True they have probably his mildest song playing. But, let’s remember 90% of his lyrics are truly awful. Sex with under age girls, methamphetamines, political disdain and much more. There is NO FAMILY anything that should be playing a note of his trash. We spoke to the manager. Of course, he had nothing to say other than it was out of control. We’ve always known TRH leans Republican. But honestly you’d think of people besides Republicans / MAGA’s. This is totally a political stance and again his music SHOULD NOT BE ALLOWED over their speakers where children are in attendance. Wanna listen to his awful lyrics, fine. Do it on your own time. Not when the world is like it is now. 80.00 bill later? Never going there again!
LB
Lane B.
An altogether unhappy experience
I was excited to get a Texas Roadhouse so close. I decided to go up and grab a pulled pork sandwich with steak fries. Pick up time was 1:07, I got there at 1:05. Everything was cold. I thought they had forgotten the fries: then I realized that what I had mistaken for a wax paper wrapped roll were the fries. They were cold and squished like Play-Doh. They have a weird taste like cheap taco seasoning. The sauce is bottled & tastes heavily of liquid smoke. The meat is tasteless: no smoke no tang kind of like a frozen barbecue sandwich you put in the microwave. I decided to salvage the rolls, which have a weird almost perfume like synthetic honey taste. I am not a fussy eater but that was an inedible meal and $15 plus tip is a lot to have to throw the entire dinner out. It was badly prepared, badly served and badly cooked with poor ingredients.
TF
TEARA F.
I WENT THERE ON 4.12.2026 AND WAS TOLD…
I WENT THERE ON 4.12.2026 AND WAS TOLD ITD BE AN HOUR WAIT SO I WAITED AFTER THE HOUR SHE SAID ANOTHER HOUR THEN THEY CANCELLED THE ORDER AND THE GIRLS WERE ALL UP FRONT LAUGHING AND TALKING AND ON THEIR PHONES AND ME AND MY ELDERLY AUNT WERE THERE FOR HER 90TH BIRTHDAY ALSO MY COUSIN HAD MADE AN ONLINE RESERVATION AND WAS TOLD THE SAME THING THE STAFF WAS VERY RUDE THE ONE GIRL SEEMED TO BE HIGH HER WORDS WERE DRAGGING AND YOU COULD SMELL THE WEED ON HER OVER THE SMELL OF THE STEAK I CRIED ALL THE WAY HOME BECAUSE HER DINNER WAS RUINED
LH
Lee H.
Texas Road House
Texas Road House, Leander,Tx : PLEAS DO NOT open a restaurant if you can not staff or get the orders out in a timely manner. I do NOT like paying $$$ for late, luke warm or cold food.
MO
Monique
Usually we really enjoy going to the…
Usually we really enjoy going to the Texas Roadhouse. The atmosphere and food are usually very good. We go to the one located at Butler mall, Butler Pa. Yesterday we had a very long wait, but we figured it's worth it. However we have never had such an awful experience as it turned out. Everything about our orders were wrong. The waitress did not ask if I wanted lemon in my soda water and gave it to me with lemon. It got sent back. My husband's & my steaks were medium rare instead of medium. His steak was covered in onions instead of no onions & just mushrooms. Our son's country fried steak was burned with the breading poofed up away from the meat and blackened. Also the lady forgot my husband's green beans & had to be reminded. It was just one thing after another. We had waited so long & were hungry. We were sadly disappointed. The manager did take some money off of our bill without hassle. I think there should have been more compensation for such an array of mistakes. I sure hope they will be back to normal in the future.
GO
Georgina O.
Wedding anniversary ruined
My husband and I chose Texas Roadhouse to celebrate our wedding anniversary on January 17, and unfortunately it turned into one of the worst dining experiences we’ve ever had.
When we arrived, we were told, “Name please? Gotcha, we’ll call you when your table is ready.” Over an hour later, my husband went to check on our wait time. The hostess responded, “Oh damn, my bad, sorry,” and only then said we would be seated next.
While waiting—standing less than three feet away—we overheard another staff member look at a ticket, laugh with a coworker, and say, “That name sucks,” before shouting our last name across the crowded restaurant. This was extremely unprofessional and embarrassing.
We were then taken to a table that had not been cleared—dirty plates, food, and mess from previous guests still present. After being told “sorry,” we were asked to stand awkwardly in the middle of other diners while it was cleaned. Even after being reseated, the table was sticky and covered in crumbs.
We ordered an onion appetizer along with steak and shrimp. The appetizer never arrived, but the steaks did. When we asked about it, our server said, “Oh… should I take that off your bill?” — yes, obviously.
The steaks were cold, and my husband’s meal was missing the onions and mushrooms. By the time they arrived, we had already pushed our nearly untouched plates away. My husband felt sick and just wanted to leave.
No one checked on us. Our server would not even make eye contact, despite seeing that we hadn’t eaten. A mandatory tip was already included, and we paid $97 for what was supposed to be a special anniversary dinner.
We are not seeking compensation or an invitation to return. However, the mocking behavior, poor service, lack of basic cleanliness, and complete disregard for guests was unacceptable. Being busy is not an excuse for incompetence, poor management, or disrespect.
This experience was embarrassing—for us, and frankly, for the restaurant.
AY
Avi Yu F.
Terrible waiting time
Terrible waiting time. You guys are liars! 35 to 45 minute wait? Nope! It was over an hour outside in the hot wheather. Dont trust their estimated waiting time!