TexasroadhouseReviews of texasroadhouse.com

All Google reviews on Texas Roadhouse get edited after you leave them to 5 star reviews. What are they paying Google?

My family and I visited the Texas Roadhouse in Muskegon Michigan...they all had steaks, cooked well done. I had a burger that was medium and pink inside. I immediately got sick and notified the restaurant...they gave me $20 off the next visit. Over the course of 2 days I got a lot sicker and went to the hospital. I spent the night there on an IV and the doctor determined I had picked up a virus. I notified Texas Roadhouse a second time and they rudely responded "it's your word against ours, prove it"

We put ourselves on waitlist from the laptop, was given confirmation of 15 minutes. Takes 10 to get to restaurant. Meva tells me they do not have it, ask me to wait until my husband comes in as he made the reservation. She then proceeds to check in 2 other quests. When my husband comes in she says we must have chosen the wrong store. My husband IS NOT STUPID. At that point she puts on the waitlist behind the other 2 parties, if she did not have us on her waitlist she should have put me on the waitlist before taking the other guest. My wait has gone from 5 minutes to 25 minutes. Not my problem your system does not work, but it is also not my problem that Mava has poor customer service skills. Another restaurant got my business. I also called your manager, she did not answer nor has she replied 6616 W. Loop 1604 North, San Antonio, TX 78254 ·

Ordered prime rib for the first time....I truly could only chew one piece enough to swallow.....the rest was worst than old chewing gum....the flavor was not good....too smokey tasting.....the juice was.....whatever......very disappointing for a $30.00 meal.....threw out over 60% of the meat.....I consider myself a great cook and this was truly bad.....ss...but just telling the truth.....

This was the first and last time I will go to a Texas Roadhouse restaurant. I went with a friend to the one located on Winchester Rd. in Boynton Beach, Fl. We ordered the onion blossom that did not taste good at all...Outback's are 100% better. We left most of it. The salad was okay..nothing special. The ribeye steaks were mostly fat and left more than we ate. The bill was $72.00 for the two of us...one alcoholic drink and one soda. The noise level was unbearable and when they sang happy birthday we had to hold our ears. Totally unacceptable for a restaurant to make that much noise and that alone would stop me from EVER going back. Really an unpleasant experience and definitely not worth the money they charged. The waiter was good although he was the one to suggest the ribeye steaks...ugh!

Absolutely awful. Our waiter named Gavin singled out one of our party members for not having much money. He used profanity often directly to him. He kept making fun of him and making everyone uncomfortable. If I could give zero stars I would. Do not recommend Gavin from Vincennes Indiana Texas road house.

Poor customer service from the wait staff and management. And don’t bother filing a complaint, since the managing partner just argues with you about everything. Find somewhere else to get an overcooked steak.

I went to Texas Roadhouse a couple weeks ago. Although the food was acceptable, their concern for customers leaves a lot to be desired! I chose to pay for my bill using the computer on the table (the one with games on it). It changed the amount I entered for a tip, making it close to $10. When I brought it to the attention of the waitress, she said she'd take care of it, but two weeks later, I'm still waiting for them to refund the difference. I don't appreciate thieves or liars and will NOT be giving them anymore of my business!