Texas Driving SchoolReviews of texasdrivingschool.com

Day of purchase I tried passing video I’m stuck on and couldn’t watched it several times changed to a computer and still nth I have until September to turn in the certificate

I have dumped more money into this course than I expected. It has been a hassle all the way. I purchased the course with the permit prep for my son when he was 15 so he could get his learners permit. I also paid for the premier pass which says it gives "unlimited course attempts until you pass and also receive priority customer support." When my son turned 16 and it was time to take the drivers license section, the course had expired. Which doesn't make since considering I purchased the premier pass. I spoke with customer service through chat and they told me he would have to start the whole course over again or I could purchase a 30 day extension for $20 and he can pick up where he left off. So I paid for the extension. Now the course kicks him out after a couple hours and won't let him start the course again until 24 hours have passed. Everyday we run into an issue. Now you are questioning his driving log and stating that only 1 hour a day counts towards his 30 required driving hours. The driving log it clearly says 2 hours a day count towards the 30 hours. He's never going to finish the course within 30 days if he keeps getting kicked out. It feels like a Ponzi scheme where you have to keep purchasing the extension because of all the obstacles. Not to mention the false advertising and expiring the course before he turned 16. According to TDLR, he has 2 years to complete the course after he gets his learners permit so why does the course keep expiring? And why is customer support by phone always seem to be unavailable during business hours? I will be reporting all of this to TDLR.

For certificate download again charging it. It is rediculous.

This driving course is boring and dated. The auto populated questions at the end of the very dated videos ask a random question that might not even pertain to the subject of the video and is usually just a random question to verify you are paying attention to every little aspect of the video itself. If you answer the question incorrectly, it forces you to completely rewatch the video in its entirety. Most videos are 20/30 minutes long. It’s basically a 6 hour long slideshow with the same male voice and dated videos. It doesn’t feel engaging or interactive.

My dtr forgot her security questions with multiple attempts, it kicked her out and told her she had to repurchase the whole program again after paying for an extension.

My module 5 video "and these our friends" keeps restarting almost halfway through and I am forced to start it over.

They keep declining my paper when the dmv said it’s fine.

Constant technical issues.