Texan SaddlesReviews of texansaddles.com

Absolutely horrible company. Since there was no information on the sizes I ordered the wrong fly mask. Finally got a return label and sent it back. Never received the correct size. A bunch of crooks. Avoid at all costs.

Ditto on the other comment that Texan Saddles' "customer service sucks." They will give you the runaround when attempting to return something. They ask you to text 512-601-0628 but their customer service on line asks you to text 833-492-8074, and the number on the credit card bill is a 601 number from Meridian, MS. The address of the business is somewhere in Gilbert, AZ, it is someone's residential address. They have disingenuous customer experience practices and a complete lack of concern for their customers. Do NOT do business with these shysters.

I would give zero if I could. I ordered a saddle, when it arrived it was extremely cheaply made and dangerous for use. I requested a refund MULTIPLE times reaching out via email, text and phone calls. Received one response asking for reason for return. NEVER heard anything back despite numerous attempts for contact. I believe this company gas lights you so you cannot return anything. DO NOT RECOMMEND!!!!!!!

This is a horrible company with even more horrible customer service. I ordered several pairs of polo wraps. They ended up being too small for what their intended purchase was for. All of them are unopened and unused. No return policy is available. They just simple denied.

HORRIBLE HORRIBLE COMPANY WILL NOT RESPOND TO DO A RETURN!!!

*buyer beware* I ordered an equine nebulizer ($500+) when the package arrived the instructions clearly state this is for goats and other small animals with allergies. I reordered the larger equine nebulizer ($700+). Their return policy clearly states a 30 day refund. the company refuses to provide a refund even though my request was made the same day i recieved the original order. apparently they only offer store credit (not stated anywhere online), which they won't apply to my new purchase because they say they already processed the new order.

DO NOT buy from this company. The customer service is terrible!!! They do not adhere to their return policy. They become non-responsive when you report wanting to return an item even if it is in the return window that they state on their website. There have been multiple bad reviews with them doing just this. Big warning!!!!

Place an online order for 3 gallons of DMSO was told that it was $29.99 a gallon online made the purchase never received my product responded about 2 weeks later and said they'd made a mistake on the pricing on the on their internet price and would not be able to honor it I waited for 6 weeks and no resolution no DMSO and they wouldn't honor the price not even a little bit wouldn't even wouldn't even consider it I wouldn't do business with this company ever again it's too bad