K.M.
I have been trying to return a saddle…
I have been trying to return a saddle for about two weeks. An employee followed up with me, but now I have not heard from him. I would like to know how to refund the saddle as I have purchased it with acknowledgment of your refund policy. I sent the requested photos of the saddle to him and I was told that I would be receiving a refund label to get it in the mail. Still waiting… Hopefully this gets read and responded to
Response from Texan SaddlesMay 24, 2023
Hello there, my apologies, the return label has been sent to you via email. We had an issue with our FedEx corporate account but it has been solved. Thank you for your patience with this matter. Kind regards, The Texan Saddles Team


