Nadja
rather sketchy experience with the company
this is not a review about the product itself, rather the customer support and shipping. after almost 5 months since I placed my order, which took around a month and a half to ship, I decided to reach out customer support and ask about my order. they replied that the delivery company was not able to reach my number and asked me to provide it again, which I did. after a few messeges both the adress and phone number are correct, yet the customer support claiming that delivery was attempted twice and since I wasn't available on my phone both deliveries were cancelled. I have not received any call, sms nor email from the delivery company nor tevaplanter in the meantime. the support personal proceeded in asking me to pay for re-shipping, which I refused since the issues was not on me, and rather it's me that should ask them for compensation after this long that my order hasn't arrived and not a single message sent on their behalf. two days after the last message from costumer support I have received my package to my doorstep, with no issue from the delivery company that both called me and sent an sms about the package.