Jose A.
I got it sooner than expected which was…
I got it sooner than expected which was cool but the product doesn’t work. Luckily the company replaced the product without any problems.
Response from TetramedsSep 17, 2019
Hello Jose, We wanted to let you know one of our representatives contacted you on Monday, September 16 to follow up with you with troubleshooting tips. We apologize the cartridge you are using is not compatible with the battery you purchased. We have fully refunded you per your request. Thank you!