TetramedsTetra Meds has accomplished something very few vaporizer retailers can claim, an elite society of partnering companies that cater to people seeking a healthy alternative. We offer a large selection of Vaporizers, Parts, and Accessories at the lowest prices in the industry. Never pay for shipping again, as we stand by our “Forever Free Shipping” motto on any order within the USA. Make a change in your life and join the Vape Revolution!
Tetrameds (tetrameds.com) has 283 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
Showing 15 reviews with 2 stars · Clear filters
Eric J.
Bought 2 batteries for my vape. Neither one works. I will not bay anything from this company again
Response from TetramedsApr 1, 2020
Hello Eric, I regret to hear that you are experiencing issues with your order. A representative will contact you to resolve this issue Thank you!
Jennifer E.
I liked it until it quit working 3 days later
Response from TetramedsDec 18, 2019
Hello Jennifer, I regret to hear that you are having issues with your unit. All of our our VM products do have a six month warranty. One of our representatives will follow up with you shortly. Thank you!
Dylan Boyce C.
I wanted to Use my product on this weekend vacation instead it never arrived period l Have tracking saying left in mailbox but I believe it was too big and lost please check
Response from TetramedsDec 16, 2019
Hello Dylan, We regret to hear that you have not received your package. According to USPS, they did deliver your package on 12/13/2019. We help you submit a claim with USPS. We will try our best in order to solve this issue at the earliest convenience. Due to the holidays, USPS will take a little longer as usual. We also did received an email from you stating that you would like to return a product using the same order number. I'm pretty confused right now. One of our representatives will follow up with you shortly. Thank you!
Sean H.
I paid for two day shipping and gpt it almost two weeks later
Response from TetramedsDec 12, 2019
Hello Sean, I regret to hear that you did not receive your package in a timely manner. Due to the upcoming holidays, I understand the USPS can be extremely busy. All we can ask is have a little patience. One of our representatives will follow up with you shortly. Thank you for your time!
Alan K.
Don't have review srry :-))
David F.
I thought that the shipping charge was unreasonably high, but ordered the item anyway on Nov. 29. I did not hear anything further from them until Dec.3, when I recd an email advising that my shipping address did not conform to their notes. It was not significant, but I did a correction for them immediately. Nevertheless, the item still did not ship until late afternoon on Dec. 4. This is poor service. I will hesitate before doing business with this company again.
Response from TetramedsDec 5, 2019
Hello David, We regret to hear that you had a negative experience with out service. I just want to let you know and stated in our website that our business hours are from Monday through Friday, 9:00 a.m. to 5:00 p.m. pacific time. https://tetrameds.com/pages/shipping-policy That is one of the reasons of why did take a little longer to ship your package out. Thank you!
BERNARKA H.
Having issues with a product I paid for magna carta kit and I'm not getting no help
Response from TetramedsNov 12, 2019
Hello Bernarka, I regret to hear that you are having issues with your unit. I see that one of our representatives contacted you on 11/07/2019 Please email us back once you have shipped back the unit. Thank you!
Katie L.
The shipping was fast but the vape battery I purchased is poor quality and doesnt work!
Response from TetramedsNov 12, 2019
Hello Katie, I regret to hear that you have received a defective unit. All of our non-brand pens do have a six month warranty. One of our representatives will be with you shortly regarding your warranty. Thank you!