tethertug.comReviews of tethertug.com

Would do zero stars if possible. Scam company, takes your money, doesn't ship, won't refund you, but will give you the run around. Would mever recommend or order again.

They charged my credit card over two months ago and still nothing. I have sent a dozen emails and called as well but still have not gotten back with me. Totally ignored. Two weeks ago I received an email saying that it was shipped but that was a lie. Nothing. I have requested a refund several times but NOTHING.

I have emailed the company several times, requesting that the product I ordered be delivered or that my money be refunded. It has been over 2 months, and I have not received my money or the product.

I placed the order on August 25,2025, as of October 13th, no order. I emailed them on September 22. They replied and apologized for the delay, but there was no estimate for a delivery date. Lesson learned, I should have looked at the reviews first. I did notice a similar company out of California I might contact.

Waiting 2 months now & still nothing. Claim to be small business and that they are dealing with high demand. Got 2 responses when I asked for updates a month ago, now they haven’t replied at all. Total scam.

I placed an order online with Tether Tug on July 20, 2025. On August 24th and August 27th I requested refunds via email. On August 28th a shipping label was created and my requests for a refund were ignored. Do not do business with this company. They claim to be a small family business. Maybe that's true, maybe it isn't but I'm a small business owner too and this is not how you treat your customers.

Order mine over two months ago. I have tried to contact them multiple times regarding when it will be shipped as they indicate on their website, the items are in stock. They are even located in my state. My emails have gone unanswered and right when I was frustrated enough to ask for a refund, I received a shipping confirmation. Now the tracking information shows that the carrier USPS has not even accepted the package and it’s been stuck for 10 days! I’m done! Will fight to get my money returned. Don’t waste your time or money on these scammers.

This company will say items are in stock, then lie over and over again about reasons why its been months and the item still hasn't shipped. Total scam company, don't waste your money. You are better off getting something from Amazon with a similar design.