Test My AllergyReviews of testmyallergy.com

Response from Test My AllergySep 14, 2022

Thank you for your review, Andrew. We are very sorry to hear you're not satisfied with the service. Our systems show your latest sample arrived at our labs 24th June and our team reached out to you the same day to advise your sample was not enough for testing, and to ask if you would like a replacement kit. We have not yet received a response to this email confirming if you would like a new kit. If you have any further questions or queries related to your test or sample, please do not hesitate to contact our team at [email protected] who will be more than happy to assist.

Response from Test My AllergySep 14, 2022

Hi Lynn, thank you for your review. We're very sorry to hear you're not pleased with the service. Our systems show you have not completed your online submission form and no sample has arrived at our labs under the name from your order. Please do reach out to our team at [email protected] who will be more than happy to advise.

Response from Test My AllergySep 14, 2022

Thank you for your review, Mani. We are very sorry to hear you're not satisfied with the testing. We can see from your order you purchased the Premium test and testing was completed against 978 items in our most comprehensive test. If you would like further advice on your test results, in addition to that in the report, please do reach out to our team at [email protected] who will be more than happy to assist.

Response from Test My AllergySep 14, 2022

Thank you for your review, Claire. We are very sorry to hear you're not happy with the service. We can see from your order you purchased one of our Wowcher digital test packages. We do not send anything in the mail for the hair testing packages – after purchase, you are sent an automatic confirmation email with a link to complete and download your test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. We have looked into your query, and unfortunately have no emails from the email address on your order. If you do have any questions or queries, please do reach out to our team at [email protected] who will be more than happy to help!