Tammy
Compassionate and fast results.
Compassionate and fast results.
Test Me DNA specializes in offering accurate and express results for Paternity Testing. We offer the highest quality testing available nationwide. Easily order online at our website or over the phone. DNA Testing Services offered: Home DNA Testing, Legal DNA testing, Sibling DNA Testing, and Maternity Testing. DNA testing includes free over-night shipping to the lab. One low price and award winning customer service. You can test in confidence with Test Me DNA. A complete service from beginning to end. We take care of everything. Our state of the art labs offer high quality accredited DNA testing.
Test Me DNA (testmedna.com) has 740 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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740 approved reviews, newest moderated first
Tammy
Compassionate and fast results.
Tom
I recently had a newborn and was basically just trying to confirm that I was indeed the father. I ordered the at-home test on a Wednesday and it was delivered to my house at 12:00pm the following day - Thursday (I paid the $20 extra dollars for faster shipping). I collected the samples that same day and returned them that same day. The package was delivered back to the lab at 9:00am the next morning (Friday). I then called the lab on Monday just to confirm that the test was received in good condition and that all of the necessary components were included. The individual I spoke with said ... and I quote ... "Sir it has only been 1 business day since you sent the sample in, I am not in the lab, we will contact you if there is an issue. Anything else I can help you with?" So I thought that was a bit rude but I understand, I am just an overly thorough person and most people aren't. So I received a call on Tuesday evening (5:00pm) which I missed unfortunately. I called the lab back and spoke with someone who said ... and I quote "So you received the results via e-mail, do you have any questions?" I said that it appears as though there is a 99.9993% chance that I am father, am I reading that right? .... and the individual said "Yep, that's what it says. Is there anything else I can help you with?". I just think that with such a sensitive subject, you may want to consider training your staff to be a little more friendly and helpful. But all in all I got what I paid for, the service worked as expected. And most importantly for me, I got the results I wanted.
Response from Test Me DNAOct 25, 2017
I am sorry that you feel like you had a bad experience. I was unable to locate the phone call from you calling to check if the samples arrived. Maybe you called from a different phone number than we have listed. Anytime we get a review like this we definitely check into the system and see how we can improve the calls. We were able to listen to the call from yesterday when Scott one of our employees took took your incoming call. He never mentioned that an email was sent out and asked if that was all you needed. He asked for the names involved with the case and pulled the case for you. Asked you the security phrase you had on file. Then he reviewed results with you. You told him that it was the best news you have received and thanked him. He said he was happy we could help. You said thank you again. He then replied if there was something else he could help you with. It was a very polite conversation. If you would like to call in and discuss the call, we would be happy to assist you.
Donna
Before I paid my $550.00 I was told these documents were legal, well in court process now for custody and have been told they are not, that they will have to do DNA through juvenile court, so I feel I was mislead, and waisted alot of money and time for nothing.
Response from Test Me DNAOct 25, 2017
This is not something we have had any issues with in the past. LabCorp does all of our testing for us and they are an AABB accredited Laboratory. All of their results if set up as a Legal test are court admissible. You may want to check with someone else to see why they are stating this is not court admissible. The courts also use LabCorp for their testing and they are accepted nationwide.
Helen
The test arrived quickly and was very easy to perform. the turn-around time was very fast, but also very efficient. I received a call from a kind associate who was calling to tell me the results before I read them in an email, which makes this company stand out above others I have used. The results matched the results I had from another company, so I knew the test was accurate. Dependable, trustworthy, and also sensitive to your reasons for testing, which is a lost touch in most businesses now. Thank you, Test Me, for going that extra mile during a difficult time for me.
laura
Excellent customer service. I called in with a few questions before ordering the test. All my question were answered with one phone call. Results returned in a timely fashion. Thanks, I now have a half brother, after searching 20 years.
Sean
Super simple to order. Easy to collect samples. Quick results. Exactly as advertised. Highly recommend.
HG
very timely results
Codi
Great customer service! Got my results back quickly and proved what I already knew! Love them ❤️