RM
My observation
I made the reservation and payment online. on the day of the test i went to the clinic located near me. I was told that my file was not there, therefore, the nurse receptionist asked me to call the people to who i make the payment online for them to fix that by sending them my file. I waited for about 10-30 minutes for that to be sorted out... The service at the clinic was fast and the nurse or doctor was very kind. Few days later i received the result. I am happy, i am a father and i love my baby boy. In general, i appreciated the service delivered by Test Me DNA, however, i would like to suggest to easy the communication between the online people and the clinic, so that we don't have to call and request for document online before the clinic admit us. Thank you TEST ME DNA
Response from Test Me DNASep 18, 2020
Hello RM, We are sorry that you had a delay at the clinic. We try so hard for our clients to avoid that. We go as far as faxing all sets of paperwork twice to try to ensure that doesn't happen. We fax the day you set up the appointment and our system faxes the night before your appointment as well. We truly appreciate your feedback!