Testing.comReviews of testing.com

4.82,386 reviews
Hospital & Emergency
22722 29th Drive SE, Suite 100, Bothell, Washington

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Testing.com

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About Testing.com

Testing.com is an educational health resource dedicated to helping consumers understand lab testing and take control of their health. We provide over 400 expert-reviewed lab test guides that explain what each test measures, how it's used, and when you might need it—all written in easy-to-understand language and reviewed by our Medical Review Board of healthcare professionals. Originally launched in 2001 as Lab Tests Online by AACC, a global scientific and medical professional organization, Testing.com combines that trusted educational foundation with convenient access to direct-to-consumer lab testing through certified laboratory partners including LabCorp and Quest Diagnostics. Whether you're looking to understand your doctor's orders, research at-home test kit options, or order lab tests directly with results in 1-2 days, we provide the resources you need to make informed healthcare decisions. Our mission is simple: make lab testing accessible, convenient, and affordable while empowering you to advocate for your own health.

Testing.com (testing.com) has 2,386 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Website: testing.com
Category: Hospital & Emergency
Location: Bothell, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Testing.com

Testing.com (testing.com) has 2,386 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Website: testing.com
Category: Hospital & Emergency
Location: Bothell, Washington
Listed on Five Star Index: 2026

Robert

Jun 19, 2023

Testing.com seems to be out-of-business

Purchased a comprehensive series of tests for my wife in January. She had blood drawn on June 9. In past dealings with Health Testing Center, results were available within three business days. It has now been 10 days with no results. I have sent two emails to their recommended email address with no response. Finally I called, and NO ONE ANSWERS THEIR PHONE! During business hours! They either are out of business or simple scamming people. I hope I will be able to get the results directly through Labcorp, as my wife does not want to go through having that much blood drawn again, plus she is very anxious for the results. UPDATE: In their response, testing.com claims to have reached out by email, but we have received no such email (and we check the spam folder several times each day). Perhaps if they actually answered OUR phone calls, we could have resolved this by now. But they are essentially incommunicado. No way to run a "business."

Response from Testing.comJun 20, 2023

Good Morning, We have also attempted to contact you in regards to the laboratory tests via phone call and email as we need to verify some of the information on the report before the physician will release them. Due to privacy purposes we have not left a voicemail as the phone number that was provided to us upon ordering is a business phone number. Our Customer Support team has reached out to you via email again today, please check your spam folders as our emails end up there sometimes as well. Unfortunately, at this time we do not have representatives available to answer incoming phone calls. We do follow up with and respond to our customers throughout the day both via phone call and email. We just sent the email again with the information that we require to the two email addresses we now have on file for the above mentioned order. Hopefully you receive that email in one of your inboxes. We will also attempt to call the phone number that we have on file again. Thank you.