TerrysfloristReviews of terrysflorist.com

I ordered a white, ceramic bowl with 7 houseplants pictured. I ordered it for my brother in the hospital. What he received looked nothing like the picture on their site. No ceramic bowl (instead, a metal box), and only 4 plants instead of 7. The arrangement looked pathetic. I was ashamed of the arrangement. Don't use this florist!

Total scam. Called 2 hours before the service and said they couldn't deliver anything!

I placed an order on 5/2/2023. They say "Same day delivery." I received a call asking if it was okay to deliver the next day because all arrangements had gone out for delivery for that day. I agreed it was fine. The recipient sent me a picture of what she received and it was NOTHING like what I ordered! I sent pictures to Terry's Florist and they said they'll send me a Refund of $14.09 Really? Send my recipient what I ordered or credit my credit card. Customer service & Satisfaction are not a priority to them. BE WARE of ordering from their site! What you order may not be what your recipient will receive! Order from another florist!

you’d better check the online reviews. Most review sites give them one star I don’t know how Google could honestly come up with a four or five star rating. Our experience was like many others on this site… Ordered flowers for my brothers funeral Terry’s flowers made it sound like they were a local company, which, of course they weren’t. No flowers were ever delivered. No one called to say they were having any problem, delivering when I finally was able to reach their customer service, which is a trip, the agent told me that they had supply chain problems. Nonetheless, they had charged my card five days after the funeral, they wanted to know if they could deliver some flowers someplace. I if you, Google CBS News, Terry’s flowers, you’ll find an online video report investigating this company in 2021.

If I could give this company zero stars I would. They couldn’t deliver the flowers to her hospital room so they called me. I let them know they would need to deliver later in the day (once she was assigned a room) or the next day. They texted me and I responded but got no response. I called several times and couldn’t get through or leave a voicemails I finally heard back from them an entire week after I placed the order. They said they’d deliver today. They didn’t. Hands down the worst florist I’ve ever dealt with, and I’m a personal assistant so I’ve orders my fair share of flowers.

This is the worst company I've ever used I ordered flowers for my girlfriend birthday and they guarantee they would be there for her birthday, day of the called said they couldn't deliver and they would have to next day , she was mad at me and so I said just deliver next day they waited till 2 pm next day to say again they couldn't deliver....

Day late. Different vase. Horrible

I called and ordered flowers. They said it would be delivered same day. I did not receive a call till 10:38 at night saying they were not delivered. I called the next day and said I wanted to refund my money and they hung up on me 3 times.....