Terra's KitchenReviews of terraskitchen.com

I've been a customer of Terra's Kitchen for over two years now. I started out ordering just the dinner recipes which we love and now I also order many of the snack options like bars, soups and juices and I also do my own meal prep recipes using the protein and awesome side options. My favorites are the asparagus and sweet potatoes that are already washed and ready to cook. The meats and vegetables are always fresh and they've taken care of me when I had an issue with something. I'm a busy wife and mother of three kids so I am so excited when my delivery shows up and I don't have to go to the grocery store.

I have not gotten 3 of my last deliveries. I have contact support and still have not heard back on the issue. We love the food and the service, but If this doesn't get resolved in a week I will cancel my subscription and go elsewhere.

The dinners are really tasty and fresh with excellent selections every week. I love the reusable container, and the way everything is packaged there is very little waste. The only reason I gave 4 stars instead of 5 - often when I order side salads they don’t keep more than a day or two, which is disappointing.

My first time ordering from Terra’s kitchen, my first delivery never arrived. I was sent an email to confirm that my delivery would arrive on Saturday anytime between 12-8pm. I was planning on making one of the dinners that night. Instead I ended up having to go grocery shopping on the busiest day of the week. This was what I was trying to avoid in the first place. I was not given a notification that my shipment was delayed and I was basically left in the dark about where my food may be. The fact that there is no communication regarding this matter is very disturbing. There wasn’t even any shipping information online that you can track for yourself. Another major issue with this company is that there is no contact phone number. If you have any questions or want to get in contact someone, it is all done through email. I’m very disappointed. I was really looking forward to using Terra’s kitchen as they are the only company that pre chops their ingredients and sent their ingredients in the most eco friendly manner. Now I I’m concerned about is if I will even get the food I had ordered.

I really wanted this to work out as their low calorie option appealed to me. However, the first week I was to get my delivery it never arrived. I was not contacted about it which is upsetting as my meal for that evening was to come from the delivery. The second week the same thing happened. Once again I did not receive a head's up and no attempt was made by Terra's Kitchen to help me feel better about their company. No apology, just a refund. There is no phone number to call and all correspondence is done through email. This is not how you run a business.

Excellent quality. Relatively easy to prepare. Has definitely expanded my dinner repertoire!

I love the ease of the process and the food is delicious!

Although Terra's staff has been great at offering "store credits" when ingredients are not available or not up to standard, this happens far too often to permit 5 stars. Also, please improve upon the basil, all but one time (for different recipes and salads) it has arrived brown and slimy.