Terra's KitchenReviews of terraskitchen.com

I loved it and then I didn't. I am extremely busy this time of year and they failed me. I'm sitting here at 5pm and still no delivery. Oh and today is Tuesday...my delivery day was supposed to be yesterday. When I reached out, I was told my delivery wouldn't be coming and a credit was issued. Thanks so much...now I have to run to the grocery store, shop, and cook for my family. Maybe they could have contacted me earlier in the day?

I have emailed 3 times to cancel my subscription with no response. The food was just ok and they do not have enough options for a family of 5. I really just want to not have to worry about getting things delivered or charged I don't want. I keep skipping the delivery but I dont want the worry of it and would love to just cancel this.

Four weeks with Terra's food and we are cancelling. First two weeks, our food was delivered a day late, so it was warm and we had to throw out most of it. Third week, it was never delivered. Fourth week it was 3 days late so all food went in the trash. I will say, the first week, customer service was great and refunded us, the second week, we never heard back from them - after that they were mostly good with customer service. While it's likely a FedEx issue, we are cancelling, because fedex said there was no way the food could make it to us overnight, which is what Terras kitchen promises and what is needed for fresh food. Too bad, because the food that was fresh was decent (though very very expensive). Only issue is chopping vegetables and herbs means they get gross fast. In general, the meals were pretty basic for the price. We did enjoy the quality of the meats, though.

I was very hopeful about Terra's Kitchen but ultimately disappointed with the health quality of the food. On the website it says "Terra’s Kitchen believes in sourcing clean, sustainable ingredients that follow the principles of the Mediterranean lifestyle. We source products that are antibiotic- and hormone-free, as well as non-GMO and organic, when possible." I subscribed based on that information but found it to be untrue when the meals arrived week after week. It was never clear that any of the fresh ingredients were organic or clean in any other way and the packaged ingredients they included certainly were not (just mass market name brand condiments, etc.) which felt off-brand and did not inspire confidence in the quality of the food I was serving my family and especially my children. In addition, the recipes often called for ingredients like canola oil which is probably the most unhealthy of all oils they could have chosen?!? I figured they're just trying to make the most money by skimping on the quality of the ingredients they provide but couldn't they at least educate their customers by suggesting healthier choices in our home pantries? It's such a shame because this service has such potential and the logistics of ordering and the packaging of the meals was great. Perhaps they need some well informed nutritionists to help make their meals into truly clean and healthy food. Or a more affordable level of service for those who just want tasty food that checks the boxes for a certain "diet" like paleo or gluten free; and a second tier more expensive service for those that also care about superior quality of ingredients.

There isn't a lot of variety. We've had a lot of issues with delivery not being on time to Terra's Kitchen would cancel our order completely. Then scheduling pick up has been a nightmare. The carrier will pick up the empty box then redeliver the empty box the next day; even though the return label is clearly visible.

First order never arrived and found out that it was never shipped. I emailed them to ask about it a few days later and they said it was delayed and that they would just cancel it. They refunded the money. Very disappointing. Received the next week's order. I do like the vessel and I like how all the vegetables are already sliced ready to cook. Some of the food was good, others were ok. The next delivery is delayed again and now is going to ship the next day which according to their FAQ, the food will be possibly not good anymore as it is only good until about 9pm the day of delivery. Very disappointing that their shipping process is not reliable. It didn't even seem like they were too sorry about the 1st delivery not arriving and they didn't offer any additional discounts except to give me my $25 coupon back.

While good for families, it is very difficult for a single person to hit the minimum, especially now that it is 72 dollars. I havent ordered in a while because of it.

There is simply not enough family meal choices - there are five at the moment! It’s useless for a family. Also it’s very expensive.