Terra's Kitchen is a meal-kit service that delivers fresh-prepped ingredients to make meals in 15-30 minutes. Skip the store and put the knife away; our washed and chopped seasonal ingredients and easy to follow recipe cards make cooking fun again.
Terra's Kitchen (terraskitchen.com) has 476 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
terraskitchen.com
Website
terraskitchen.com
Category
Takeaway
Location
Baltimore, MD
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: April 2024.
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The food is great, the recipes are healthy, and the customer service is above the rest!
Response from Terra's KitchenJan 23, 2018
Hi Lisa,
We really appreciate your review. We want to bring the best service to you every time. Thank you!
GH
GHFores
More pluses than minuses.
I love the wide variety of meal choices,and the reusable/recyclable packaging is superior to other services with excessive amount of unusable packaging. Directions are clear and concise, photos are helpful,but rarely does the end product match the picture-perfect appearance. My husband and I find the portion sizes more than adequate. No leftovers,which we do not need.
The down side:
Some ingredients expire before you wish to use them. Having to substitute an ingredient at the last minute is a PITA, and when I made a comment/suggestion to Terra’s Kitchen about this, I was not well treated.
I found that tightly plastic wrapping the ingredients in the provided packaging often extends the life of what are sometimes highly perishable (arugula spoils in a day).
All in all, it’s a very good service,a good value.
Response from Terra's KitchenJan 23, 2018
Hello!
Thank you for this feedback. We want to get better with every order!
TL
Tracey L.
We love the reusable shipping container …
We love the reusable shipping container and the already prepared ingredients. The meals are hit or miss though when it comes to flavor. They aren't bad, just bland a lot of the time.
Response from Terra's KitchenJan 22, 2018
Hi Tracey,
We really appreciate your review. We want to bring the best service to you every time. Thank you!
KB
Kimberly B.
Our experience started off great
Our experience started off great, however, over time we began to see a decline in the quality of food. The menu has fewer new and exciting vegetarian/pescatarian options and as a result we have opted to skip a few weeks in the hopes of new menu items. For now, we will continue to skip weeks or cancel all together. It's a shame because the convenience is great, but not worth the price at this time.
Response from Terra's KitchenJan 22, 2018
Hi Kimberly,
We appreciate your feedback and will take this back to the team. Thank you!
RD
Rhetta D.
Need more days to modify next delivery …
Need more days to modify next delivery items.
Response from Terra's KitchenJan 22, 2018
Hi Rhetta,
Your comments are so helpful to us as we continue to find new ways to improve. Thank you!
SU
Sandy U.
My favorite thing is the reusable box …
My favorite thing is the reusable box and coolers. I tried other services but couldn’t get past how much waste there was for packaging! Every week we dealt with giant boxes plus freezer packs plus the food wrapping. There’s only so much time my little family has to run junk to a recycling center, and only so much room in our freezer for freezer packs.
Of course, the food is excellent, fresh, and the meals are so yummy. Ordering and/or changing the meals is super easy as well. TC sends me a reminder each week, and it’s always delivered on time.
The ONLY thing I’d change is diversifying the menu, but I notice that new items are added about every month or so - so TC is working on that already.
This is such a great service for busy families/people. Feeding my family isn’t just the time at the store - it’s looking for recipes, making a list, shopping at the store, taking it home then unpacking and putting away. TC saves my family a minimum of three hours per week! We still run to the store for staples such as milk and some snacks for the kids but we don’t spend near as much time at the store OR the prep/planning time prior to going to the store as we used to. This, in turn, saves us money, which is never bad. I will continue with TC for as long as they do what they do.
Response from Terra's KitchenJan 22, 2018
Hi!
Wow! We really appreciate it. We’re sharing this feedback with the team. Thank you!
PE
Pebbles
Good but starting to get expensive
Good but starting to get expensive. Delivery used to be free and now there is a fee for delivery and the prices went up on their selections.
Response from Terra's KitchenJan 22, 2018
Hi!
Your comments are so helpful to us as we continue to find new ways to improve. Thank you!
RH
Randy H.
Great on all points
Great on all points: Communication, Quality, Low carbon footprint, Refund policy & On time delivery!
Response from Terra's KitchenJan 22, 2018
Hi Randy,
This just made our day. We love hearing what YOU love. Thank you!